At Helping Hands Cleaning Service, I worked with a small crew at the ORNL building and several off campus buildings to ensure all covid-19 protocols, waste removal, and housekeeping duties were performed.
Overview
2
2
years of professional experience
Work History
House Keeping Lead
Helping Hands Cleaning Service
City of La Follette, TN
06.2022 - 12.2023
Evaluated employee performance regularly through structured reviews, setting clear expectations for improvement goals where applicable.
Resolved guest complaints with prompt attention to detail, ensuring customer satisfaction throughout their stay at the property.
Implemented inventory control systems for supplies and equipment, minimizing waste and ensuring availability when needed.
Streamlined housekeeping processes for increased efficiency, reducing staff workload and optimizing resources.
Developed comprehensive checklists for daily tasks, resulting in consistent completion of all duties as assigned.
Eliminated germs and minimized infection risk with expert bathroom and kitchen cleanings.
Swept high ceilings, tight spaces and around furniture to remove built up dust and cobwebs.
Emptied waste paper and other trash from premises and moved to appropriate receptacles.
Scrubbed floors with special cleaners and equipment to achieve deep clean.
Collected trash and moved garbage cans from kitchen areas to pick-up stations.
Returned emptied garbage receptacles to proper locations.