Ashan Lindo
Brooklyn,NY
Summary
Dynamic team player with proven expertise in customer service and sales development, highlighted by an 11% increase in customer retention at Primark Downtown BKLYN. Skilled in Microsoft Excel and effective communication, I excel in fast-paced environments, fostering positive customer relations and driving sales growth through innovative strategies.
Dynamic sales professional with a passion for client relationships and customer service. Possesses entrepreneurial drive, enthusiasm for success, and experience in the retail sector. Committed to providing a consistently high level of customer service, with a knack for quickly building rapport with clients. Motivated and innovative fashion professional with experience designing and creating desirable apparel for all sizes and body types. Skilled in generating unique designs from concept to production, utilizing innovative techniques and materials to ensure quality products. Passionate about inventing the latest trends and providing clients with exceptional customer service.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Sales Associate
Primark Downtown
Brooklyn, NY
11.2022 - 08.2024
- Responsible for folding and organizing tables for the ease of customers finding the necessary items they need.
- Replenished floor tables with extra stock from the stock room.
- Performed a full audit of inventory and sales reports, ensuring accuracy.
- Increased customer retention by [11]%
- Developed and executed an increase in customer satisfaction by [10]% by recommending completing surveys.
- Managed inventory levels by reducing stock loss from soiled and damaged goods.
- Streamlined inventory management to eliminate the need for stock replenishment.
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, styling of outfits.
- Provided accurate information about products, prices, and services.
- Processed transactions using a cashier and self-checkout.
- Arrange and display merchandise to promote sales.
- Interacted with customers to find the best fitting item to there liking.
Assistant Creative Director
FLAMMAG
New York, NY
03.2024 - 04.2024
- Established timelines and budgets.
- Assisted in the creative vision set out by clientele to ensure the vision was carried out successfully by all parties involved.
- Supervised the design process from concept through completion.
- Created high-quality visual designs that are both aesthetically pleasing and intuitive for users.
- Managed multiple projects simultaneously while adhering to tight deadlines.
- Worked with the development team to ensure a smooth transition from concept to production-ready assets.
- Coordinated photo shoots of finished products for catalogs and websites.
- Collaborated with team members on all aspects of the design process from concept to production.
- Created custom looks for clients based on their style, body type, and personality.
- Coordinated photoshoots to showcase the latest fashion trends.
Sales Associate
Apple
Brooklyn, NY
01.2024 - 07.2024
- Attended weekly team meetings to review performance goals and objectives.
- Demonstrated product features and benefits for customers' needs.
- Processed transactions using a point-of-sale system.
- Performed cashier duties such as accepting payments, and issuing receipts.
- Handled customer complaints professionally.
- Created detailed documentation of all work performed on each customer's system.
- Conducted regular maintenance checks on all phone systems to ensure optimal performance.
- Updated software and firmware on various types of phone systems.
- Troubleshot customer network issues related to telephony equipment.
- Installed, configured, and maintained customer telephone systems.
- Reprogrammed existing phones to ensure compatibility with the customer's network.
- Diagnosed hardware and software problems related to telephone systems.
Human Rights Intern
Team #TLC- NY
Brooklyn, New York
01.2022 - 08.2022
- Rapid response volunteer for asylum-seeking families in NYC, funder, etc
- This is part of ongoing work with several organizations providing aid to asylum seekers in NYC, including transportation, accompaniment, donations, providing support for clothing, food, and connection to medical and legal help.
Library Intern
Brooklyn Public Library
Brooklyn, New York
07.2021 - 11.2021
- Maintained cleaning rooms and organizing books, Movies ETC
- Assisted many in finding books, Movies, Computers, and events
- Assisted others in simple tasks (finding books, answering small children's homework questions, directing others to needed items).
Welding Operator
New York Harbor School
Brooklyn, New York
09.2019 - 06.2020
- Welded gabion and gussets to construct steel cages for cages that would house artificial oyster reefs
- Improved equipment maintenance and safety standards.
Poverty Alleviation
New York Cares
Brooklyn, New York
01.2019 - 02.2020
- Volunteers on New York Cares' Hunger projects
- Provided a warm meal, a warm smile, friendly conversation, and the reassurance that someone cares
- Served hundreds of men, women, and children at homeless shelters.
Dog Walker and Pet Sitter
Wag
Brooklyn, New York
06.2017 - 06.2019
- Ensured Dogs' safety at all times
- Picked up dogs and took them for long and attentive walks
- Followed specific instructions given by the dog owner (How long to walk, What to feed them, And remind pets of commands).
Part Time Admin. Assistant
Carroll Gardens Association
Brooklyn, New York
07.2018 - 12.2018
- Handled multi-lined phones
- Hand delivery of notices to tenants and Landlords
- Created and logged service requests to be turned into site managers
- Maintained receipt book- rent payments
- Collate documents for review and filing.
Education
Welding, Engineering -
The Urban Assembly New York Harbor School
New York, NYSkills
- Communication Skills
- Multi-Line Phone Talent
- Computer Skills
- Microsoft Word
- Microsoft Excel
- Creativity
- Teamwork
- Customer Service
- Writing
- Public Speaking
- Adaptability
- Product Sales
- Promotional Support
- Upselling
- Customer Needs Assessment
- Payment Processing
- Inventory Control
- Sales Development
- Teamwork and Collaboration
- Positive and Professional
- Current Trends
- Presentation of Designs
- Effective Communication
- Collaborative Team Player
- Proficient in [Software]
- Sketching Abilities
- Pattern Making
- Technical Drawing
- Fashion Sketching
- Design Strategy
- Brand Awareness
- Personal Shopping
- Social Media Promotion
- Professional Appearance
- Textile knowledge
- Tech-Savvy
- Current trends
- Branding techniques
- Conceptual graphics
- Drawing and sketching
- Art styles and techniques
- Popular trends
- Marketing material design
- Social media content creation
- Graphic design principles
- Outlining and Shading
Certification
- Welding
- Boating License
Languages
- Spanish (Limited)
- French (Limited)
References
References available upon request.
Timeline
Assistant Creative Director
FLAMMAG
03.2024 - 04.2024
Sales Associate
Apple
01.2024 - 07.2024
Sales Associate
Primark Downtown
11.2022 - 08.2024
Human Rights Intern
Team #TLC- NY
01.2022 - 08.2022
Library Intern
Brooklyn Public Library
07.2021 - 11.2021
Welding Operator
New York Harbor School
09.2019 - 06.2020
Poverty Alleviation
New York Cares
01.2019 - 02.2020
Part Time Admin. Assistant
Carroll Gardens Association
07.2018 - 12.2018
Dog Walker and Pet Sitter
Wag
06.2017 - 06.2019
Welding, Engineering -
The Urban Assembly New York Harbor School
Similar Profiles
Lexie-Jade BaileyLexie-Jade Bailey
Retail Assistant at PrimarkRetail Assistant at Primark
Sarah De Paula PratesSarah De Paula Prates
Retail assistant at PrimarkRetail assistant at Primark
Kenneth StewartKenneth Stewart
RETAIL SALES ASSOCIATE at PrimarkRETAIL SALES ASSOCIATE at Primark
Nick CahillNick Cahill
Enterprise Account Executive at AccessiBeEnterprise Account Executive at AccessiBe
Timothy YaoTimothy Yao
Computer Server Maintenance Technician Intern at Stony Brook UniversityComputer Server Maintenance Technician Intern at Stony Brook University