Overview
Work History
Education
Skills
Summary
Certification
Work Availability
Work Preference
Websites
Languages
Quote
Timeline
AdministrativeAssistant
Ashane Phung

Ashane Phung

Chicago,IL

Overview

18
18
years of professional experience

Work History

District Director

7-Eleven Inc.
Chicago, IL
01.2024 - Current

Duties include developed strategic plans and objectives to achieve district goals, conducted meetings with local government officials, community leaders, and stakeholders to build relationships and promote programs, coordinated the development of budgets for the district office and managed financial resources within budget limits, oversaw compliance with federal, state, and local laws, regulations, codes, and ordinances, analyzed data related to program performance and made recommendations for improvement, etc.

Regional Manager

Amazon Inc.
Schaumburg, IL
10.2021 - 12.2023

Job duties consist of developing and implementing strategies to increase market share in the region, analyzed regional financial data to identify areas of growth opportunities created and maintained relationships with key customers in the region, identified new business opportunities through market research and industry trends, established goals, objectives, policies, procedures, and standards of performance for all personnel in the region, assisted district managers in developing marketing plans for their respective districts, etc.

Area Manager

Total Wine & More
Metairie, LA
02.2019 - 11.2019

Realigned daily protocols with changing business demands, Supervised employee staffing, customer retention and financial accountability for all stores, Maximized sales by effectively rolling out new incentive programs across stores, Promoted positive customer service experiences by promptly resolving conflicts, Implemented training initiatives to coach staff on best practices and protocol for enhanced profitability, etc.

District Manager

Starbucks Coffee Company
Harahan, LA
07.2016 - 02.2019

Duties include developed and implemented district-wide sales strategies to increase revenue and market share, regularly communicated updates regarding changes in corporate policies or procedures down through store level employees, conducted regular store visits to ensure compliance with company policies, standards, and regulations, provided ongoing coaching and training for store managers on how to maximize productivity and profits, collaborated with other departments such as marketing, human resources, finance, to achieve goals set by upper management, etc.

Sr. Center Manager

FedEx Office
New Orleans, LA
04.2014 - 07.2016
Duties included daily bank deposits, daily and weekly inventory counts, overseeing print production, processing shipments, hosting monthly meetings, analyzing P&L statements, recruiting, talent management, sales/marketing, document production, scheduling,  payroll, etc.​

HBG Manager

Best Buy
Raleigh, NC
10.2007 - 03.2014
Duties included sales development of team members, enforcing daily sales target goals, scheduling, payroll, hosting monthly employee meetings, metrics handling, product knowledge, cash handling, etc.

Education

Associate of Arts - Business Management

Delgado Community College
New Orleans, LA
05.2015

Skills

  • Brand Management
  • Strategic Planning
  • Capital Improvement Planning
  • Knowledge of Performance Tracking
  • Federal Regulations
  • Outstanding Communication Skills
  • Ability to Assess Budgets
  • Performance Improvements
  • Cross-Functional Team Management
  • Recruiting and Hiring
  • Sound Judgment
  • Customer Retention
  • Schedule Management
  • Profit and Loss Accountability
  • Employee Development
  • Store growth planning

Summary

Successful Retail Operations Manager with 18 years of experience in the field. Former Student Ambassador. Inventory Health Enthusiast. Passionate leader of off things sales, customer service, and operations.

Certification

Adult and Pediatric First Aid/CPR/AED

  • American Red Cross - Expires 12/2025

Food Protection Manager Certification

  • State Food Safety - Credential ID 1066jc-j1faceg

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Work Preference

Work Type

Full Time

Work Location

On-Site

Important To Me

Healthcare benefitsPaid time offStock Options / Equity / Profit SharingPaid sick leaveTeam Building / Company RetreatsCompany CultureWork-life balance

Languages

English
Native language

Quote

Hope, It is the only thing greater than fear.
President Snow

Timeline

District Director

7-Eleven Inc.
01.2024 - Current

Regional Manager

Amazon Inc.
10.2021 - 12.2023

Area Manager

Total Wine & More
02.2019 - 11.2019

District Manager

Starbucks Coffee Company
07.2016 - 02.2019

Sr. Center Manager

FedEx Office
04.2014 - 07.2016

HBG Manager

Best Buy
10.2007 - 03.2014

Associate of Arts - Business Management

Delgado Community College