Ashanea Wharwood
Newark,USA
Summary
Demonstrated resilience and flexibility as a communicative team player, committed to upholding high service standards and fostering a positive dining experience.
Overview
5
5
years of professional experience
Work History
Crew Member
EWR Smashburger
Newark, NJ
08.2023 - 01.2026
- Collaborated with management and crew to streamline order fulfillment.
- Delivered services promptly while adhering to hygiene protocols.
- Promoted high professional standards to achieve and surpass performance objectives.
- Minimized wait times by optimizing order processing and transactions.
Sales Associate
H&M Retail
New York, NY
11.2021 - 07.2023
- Assisted customers in selecting products, enhancing their shopping experience through personalized service.
- Executed sales transactions accurately, maintaining a high level of customer satisfaction.
- Collaborated with team members to achieve sales goals and improve store performance.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
Cashier
Popeyes
New York, NY
02.2021 - 10.2021
- Oversaw cleanliness and organization of checkout areas, ensuring efficient operations.
- Managed cash drawer reconciliation at the beginning and conclusion of each shift.
- Addressed customer inquiries and concerns with a focus on professionalism.
- Delivered comprehensive product and service information to customers.
Education
High School Diploma -
Urban Assembly School For Leadership And Empowerment
06.2020
Skills
- Oversaw order management to enhance customer satisfaction
- Cultivated effective communication strategies in both verbal and written formats
- Implemented flexible scheduling to accommodate business needs
- Exhibited resilience and persistence to overcome operational challenges
- Managed cleanliness standards to promote a positive environment
- Led customer service initiatives to improve client relations
- Applied meticulous attention to detail to ensure high-quality outcomes
COMMUNITY SERVICE
Catholic Charities Neighborhood Services Homebase Homeless Prevention, 4200 16th Ave, Brooklyn, NY, 11204, 2017, 2018, Served food as well as beverages, Created strong bonds and a safe space, Provided them with clothes, books and toiletries
Timeline
Crew Member
EWR Smashburger
08.2023 - 01.2026
Sales Associate
H&M Retail
11.2021 - 07.2023
Cashier
Popeyes
02.2021 - 10.2021
High School Diploma -
Urban Assembly School For Leadership And Empowerment