Ashani De Silva
Business Analyst
Houston,TX
Summary
Results-oriented IT professional boasting 5+ years of proven expertise as a Project Manager, complemented by a 5+ years as a skilled Business Analyst. Have successfully navigated diverse business domains, adeptly covering projects and product management. Recognized as a self motivated team player with an unwavering can-do attitude, I am a fast and eager learner capable of adapting swiftly to evolving project requirements to meet and exceed business goals. Multifaceted skill set includes proficiency in various project management methodologies, encompassing both waterfall and Agile approaches.
Overview
9
9
years of professional experience
12
12
years of post-secondary education
3
3
Certifications
Work History
Business Analyst
European Centre for Disease Prevention and Control (ECDC) via InventYou AB
Stockholm, Sweden
08.2023 - 01.2024
- Elicited enhancement requirements using techniques such as interviews, workshops, and focus groups, lays out a in documentation for the project via Azure DevOps.
- Performed gap analysis between existing systems or processes and desired state, identifying areas for improvement or enhancement.
- Worked collaboratively with team members to investigate and develop design options that consist of design elements such as business policies/rules, business processes, and people's job functions in operating/maintaining the solution.
- Reduced operational costs through thorough data analysis and implementing cost-effective solutions .
- Applied honed problem-solving skills to analyze and resolve issues impacting business operations and goal achievement.
- Facilitated change management initiatives , ensuring smooth transitions during organizational transformations.
- Actively involved in testing, incorporated business rules and validations , system testing to support and review in creating system test plans, UATs to support QAs in creating acceptance and review test plans with key stakeholders.
- Developed high-quality documentation to support training efforts , helping employees fully understand new systems and procedures.
- Coordinated and maintained strong relationships with internal users, collaborators, and stakeholders.
- Lead development activities with development team and other cross-functional representatives .
- Actively participated in team meetings to share knowledge, exchange ideas, address challenges, and collaborate on potential solutions.
- Supported software development projects by defining clear requirements and effectively communicating them to technical teams.
- Ensured compliance with industry regulations by conducting thorough risk assessments and implementing necessary controls.
- Improved business processes by analyzing current practices and recommending optimization strategies.
Programme Manager
IFS AB
Stockholm, Sweden
12.2022 - 06.2023
- Maintained the documentation via JIRA and Confluence pages and maintained the JIRA admin . • Detailed and anchor backlog items along with Product Owner.
- Experienced with prototyping and wireframing tools using miro and Figma .
- Experienced from a global organization working across various cultures and time zones .
- Acted as a team leader in group projects, delegated tasks and provided feedback.
- Maintained live defects (Maintained target zero) in order to maximize the product quality .
- Assisted with day-to-day operation s, working efficiently and productively with all team members.
- Prioritize, negotiate and resolve conflicts across multiple initiatives .
- Managed and guided the teams for product development along with the Agile framework .
- Maintained strong relationships among internal users, collaborators, and stakeholders .
- Used critical thinking to break down problems, evaluate solutions and make decisions .
- Derived product vision, strategies, and roadmaps in the context of broader organizational strategies and goals .
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Applied effective time management techniques to meet tight deadlines.
- Passionate about learning and committed to continual improvement.
- Learned and adapted quickly to new technology and software applications
Project Manager/Scrum Master
Cam Management Solution (Camms)
Colombo, Sri Lanka
12.2021 - 12.2022
- Delivered successful project outcomes and deliverables in accordance with defined benefits and deliverables to time, cost, and quality .
- Managed and coordinated all aspects of the project life cycle (Stakeholders, resources, timeline, quality, risks, hand over to operations, procurement vendor relations, etc.) to secure a healthy project execution in on-site and remotely .
- Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
- Created accurate budgets based on resource requirements , allowing for optimal allocation of funds across all aspects of the projects.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Effectively managed scope creep by establishing clear boundaries on requested changes while keeping projects aligned with original objectives and budgets.
- Managed risk assessments and implemented mitigation strategies to minimize potential issues during project execution.
- Monitored progress against established goals , adjusting schedules and resources as needed to keep projects on track.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Facilitated change management processes within organizations by effectively communicating benefits of new systems or processes being introduced during projects.
- Collaborated closely with senior management to align project objectives with strategic company initiatives , ensuring that efforts contributed to overall business growth.
- Prepared detailed reports on project status for stakeholders , ensuring transparency and alignment with objectives.
- Balanced the right ingredients (Structure, simplicity, motivation, etc.) for each project to boost the team's engagement and performance .
- Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
- Negotiated contracts with vendors and suppliers, securing quality materials at competitive prices for efficient use of resources.
- Established effective communication among team members for enhanced collaboration and successful project completion.
- Coached cross-functional teams on Agile principles , leading to an increase in successful project deliveries.
- Implemented key performance metrics to track team progress and identify areas of improvement consistently throughout projects'' lifecycles.
- Fostered a culture of innovation and creativity within the project team, leading to improved problem-solving capabilities and enhanced outcomes.
Associate Project Manager/ Business Analyst
EPIC Lanka Technologies PVT LTD
Colombo, Sri Lanka
12.2018 - 07.2021
- Managed the budget to the various tasks to be completed. Ensures that the expectations of Stakeholders are met through the timely completion of the project.
- Accountable for projects to Customer Service, Field Services, Payments and decision-making reports .
- Enhanced client satisfaction with timely project delivery , ensuring high-quality results and meeting expectations.
- Collaborated with stakeholders to gather requirements, define project scope , and establish clear goals for successful execution.
- Participated in continuous improvement efforts within the organization by contributing ideas for process enhancements based on lessons learned from previous projects.
- Conducted risk assessments to mitigate potential obstacles in the project lifecycle , ensuring smooth transitions between phases.
- Ensured project documentation was up-to-date and organized by maintaining accurate records of all relevant information throughout the project lifecycle.
- Supported senior project managers in executing complex initiatives by performing research, data analysis, and presentation preparation tasks as needed.
- Monitored progress of projects through regular status updates, identifying potential issues and taking corrective actions when necessary.
- Improved project efficiency by streamlining communication and collaboration between team members.
- Defined, elicited, analyzed, concluded and documented the requirements of the project/ product ( Product Road-Map ), engaged with the technical development team , and designed wireframes using by Figma (Eg: Documented for Document Management System that used the OCR technique to scan and digitize records of hand-written cemetery ledger books, reducing manual data entry from 8000 to 1000 man hours showing about 85% increase in efficiency).
- Assessed value, develop cases, plan, prioritize product features and epic backlog , and ensure work focuses on those with maximum value aligned with product strategy.
- Created detailed user stories for system enhancements, leading to improved functionality and user satisfaction.
- Analyzed competitive landscape through market research activities , providing valuable insights into emerging trends that informed strategic direction.
- Actively involved with System Testing and UATs to support QAs to create and review acceptance test plan with key stakeholders.
- Conducted gap analyses to identify discrepancies between current and desired states, leading to actionable recommendations.
- Identified cost-saving opportunities by conducting thorough financial analysis on company expenditures.
- Performed risk assessments on potential projects to determine feasibility and viability before moving forward with implementation plans.
- Conducted handover of functional specification documents to development teams.
- Streamlined workflow for better productivity with the implementation of new software solutions.
- Ensured adherence to regulatory requirements by staying abreast of industry standards and best practices .
- Prepared of Tender proposals and supported with sales force for business development.
- Mentored junior analysts on best practices for business analysis techniques, fostering professional growth within the team.
Senior IT Advisory Associate/IT Advisory Associate
Ernst and Young
Colombo, Sri Lanka
11.2015 - 12.2018
- Consultation provided for a System Study and Re-engineering of the Business Processes in line with industry best practices and process the vendor evaluation for leading automotive, hotel, real state companies and government in Sri Lanka.
- Performed Information System Audits (Application controls) in connection with statutory financial audit engagements of different industries.
- Demonstrated creativity and resourcefulness through the development of innovative solutions.
- Identified opportunities for system improvements by conducting regular gap analysis between current operations and desired outcomes.
- Managed cross-functional teams to ensure successful completion of ERP projects on time and within budget.
- Managed a diverse team of professionals , fostering an inclusive work environment that encouraged collaboration and innovation.
- Developed comprehensive documentation for all implemented changes, enabling efficient knowledge transfer among team members.
- Reduced manual data entry efforts by automating key processes within the ERP system .
- Increased customer satisfaction by resolving complex issues and providing exceptional service at all times.
- Provided Application and IT General Controls Review as per the CBSL Guideline for Telco Company in Sri Lanka.
- Established strong relationships with key stakeholders , facilitating effective communication across departments and teams.
- Prioritized tasks to meet tight deadlines , pitching in to assist others with project duties.
- Implemented data-driven decision-making strategies, improving overall business performance.
- Developed a System Manual including technical architecture, business process, logic, etc. for a Life Insurance Company.
- Successfully negotiated contracts with vendors, securing favorable terms for the organization.
- Collaborated cross-functionally to develop new products, leading to an expanded product portfolio for the company.
- Learned and adapted quickly to new technology and software applications .
- Assisted with day-to-day operations, working efficiently and productively with all team members.
Business Intelligence Executive
MediGain LLC
Colombo, Sri Lanka
11.2014 - 02.2016
- Produced Intelligence reports (obtain information from internal and external sources, assess the Value).
- Maintained or updated business intelligence tools, databases , dashboards, or methods.
- Managed the timely flow of business intelligence information to users.
- Generated standard or custom reports summarizing business, financial, or economic data for review by executives, managers, clients, and other stakeholders (Weekly Account Receivable Report, Client wise Revenue Analysis Reports, Month End Reports).
- Increased revenue through effective negotiation of contracts with clients and suppliers.
- Managed cross-functional team s for successful project completion within budgetary constraints and deadlines.
Education
Master of Science - Computer And Systems Sciences
Stockholm University
Sweden 09.2022 - Current
MBA - IT Specialized in Business Analysis
University of Moratuwa
Sri Lanka 01.2019 - Current
Master of Science - Finance
Asia E University
Malaysia 09.2018 - 09.2019
Bachelor of Science - Computer Science
Teesside University
United Kingdom 09.2013 - 11.2014
Higher Diploma - Computer System And Networking
Sri Lanka Institute of Information Technology
Sri Lanka 11.2009 - 11.2012
Skills
Certification
Certified Scrum Product Owner, Scrum Alliance, 03/01/23
Timeline
Business Analyst
European Centre for Disease Prevention and Control (ECDC) via InventYou AB
08.2023 - 01.2024
Programme Manager
IFS AB
12.2022 - 06.2023
Master of Science - Computer And Systems Sciences
Stockholm University
09.2022 - Current
Project Manager/Scrum Master
Cam Management Solution (Camms)
12.2021 - 12.2022
MBA - IT Specialized in Business Analysis
University of Moratuwa
01.2019 - Current
Associate Project Manager/ Business Analyst
EPIC Lanka Technologies PVT LTD
12.2018 - 07.2021
Master of Science - Finance
Asia E University
09.2018 - 09.2019
Senior IT Advisory Associate/IT Advisory Associate
Ernst and Young
11.2015 - 12.2018
Business Intelligence Executive
MediGain LLC
11.2014 - 02.2016
Bachelor of Science - Computer Science
Teesside University
09.2013 - 11.2014
Higher Diploma - Computer System And Networking
Sri Lanka Institute of Information Technology
11.2009 - 11.2012
Certified Scrum Product Owner, Scrum Alliance, 03/01/23
Certified Scrum Master, Scrum Alliance, 01/01/21
Professional Scrum Master, Scrum.org, 03/01/22
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