Ashanté Thurston

Responsible for managing the restaurant and the bar alongside the General Manager with the following additional responsibilities:

• Reconciled daily sales transactions to balance and log day-to-day revenue.
• Ensuring consistent high-quality of food preparation and service
• Completed point of sale opening and closing procedures.
• Maintain professional restaurant image, including restaurant cleanliness, proper uniforms, and appearance standards
• Ensure positive guest service in all areas
• Respond to complaints, taking all appropriate actions to turn dissatisfied guests into return guests
• Ensure a safe working and guest environment to reduce the risk of injury and accidents
• Develop employees by providing ongoing feedback, establishing performance expectations and by conducting performance reviews
• Maintain an accurate and up-to-date plan of restaurant staffing needs
• Prepare schedules and ensure that the restaurant is staffed for all shifts
• Adhere to company standards and service levels to increase sales and minimize costs, including food, beverage, supply, utility and labor costs
• Any supplementary task that are requested by my fellow managers
• Always ensuring a fully stocked inventory
• Paying and inputting invoices.

• Explained menu items and suggested appropriate options for food allergy concerns.
• Bussed and reset tables to keep dining room and work areas clean.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Cultivated warm relationships with regular customers.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.