Ashanti Allen-Arthur
Jonesboro,GA
Summary
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Patient Access Consultant
MMC Group
Jonesboro, GA
09.2023 - Current
- Verified patient insurance coverage, collected copays and other payments, processed credit card transactions.
- Maintained accurate records of patient registration information in electronic health record system.
- Provided support to medical staff by obtaining authorizations from insurers for services rendered.
- Resolved issues related to registration process including eligibility verification and authorization problems.
- Reviewed documentation for completeness and accuracy prior to submitting claims to payers.
- Responded promptly to customer inquiries regarding account balances, billing statements, payment history.
- Identified discrepancies between billed charges versus what was actually received from the payer and insurance company.
- Demonstrated knowledge of coding systems used in healthcare setting for reimbursement purposes.
Warehouse Associate
Prologistix Staffing
Conyers, GA
08.2023 - 10.2023
- Received and processed incoming shipments, verifying accuracy of items against purchase orders.
- Performed cycle counts to ensure accuracy of inventory levels.
- Picked orders according to customer specifications, utilizing order sheets, pick lists, and item numbers.
- Maintained cleanliness of work area, equipment and supplies used in picking process.
- Inspected and verified shipments for accuracy and quality assurance.
- Utilized RF scanners to track inventory movements throughout the facility.
- Assembled boxes or other containers for packing goods prior to shipment.
- Labeled packages accurately with destination addresses for shipping purposes.
- Weighed packages to ensure they met shipping weight requirements.
- Monitored stock levels of warehouse supplies such as boxes, packaging materials and labels.
Barback
TopGolf
Atlanta, GA
06.2023 - 09.2023
- Assisted bartenders by stocking beer, wine, liquor, and other bar items.
- Restocked ice and prepared garnishes for drinks.
- Cleaned the bar area including counters, glasses, and utensils throughout shift.
- Checked ID's before serving alcoholic beverages to patrons.
- Stayed up-to-date with current drink recipes to provide accurate information about cocktails to guests.
- Demonstrated knowledge of all products offered at the bar including specialty beers, wines, liquors, sodas, juices .
- Helped prepare mixed drinks using proper measurements and techniques.
- Consistently checked inventory levels and communicated needs to management team.
- Ensured compliance with health regulations concerning sanitation standards within the bar area.
BarBack
TopGolf
Virginia Beach, VA
11.2022 - 06.2023
- Responsible for assisting Bartenders to ensure they have everything they need to serve customers efficiently, which include replacing kegs, restocking glasses and other supplies needed to make drinks and maintaining a clean dining space throughout their shift
- Coordinate with managers, kitchen staff and security personnel to ensure efficient service to customers
- Handle emergency situations, like cleaning up broken glasses and clearing up clogged drains
- Learning about menu items and memorizing cocktail recipes
- Maintain records and report levels of usage to assist in the reordering process and ensure that delivered items are stored properly.
Program Development Specialist/Client Associate
OED Solutions
Virginia Beach, VA
02.2023 - 04.2023
- A professional who helps coordinate and manage various subject-matter programs within a company
- Communication with clients and customers in person
- Building strong relationships and rapport
- Creating exposure as well as generating revenue for our clients
- Learning and applying our marketing strategies
- Working on professional growth
- Researching trends and gathering resources on new activities and programs
- Overseeing the planning and coordination of new activities
- Providing guidance on subject-matter projects to employees and management teams.
- Developed and implemented program initiatives to improve customer service levels.
- Analyzed customer feedback data and identified areas of improvement for programs.
- Conducted research on industry trends to identify opportunities for new program development.
- Created detailed project plans and tracked progress against deliverables throughout the life cycle of projects.
Patient Access Specialist
MMC Group/AmerisourceBergen
Virginia Beach, VA
11.2022 - 03.2023
- Responsible for registering new patients, collecting, and verifying insurance eligibility, patient demographic, financial and other information
- Collects and accurately documents patient demographic, financial, and other relevant personal information into the EMR system
- Verifies patient identification, copy and store insurance cards and identification cards into the EMR system
- Confirms financial clearance
- Coordinates the collection of all estimated patient liabilities, including co-payments and, unmet deductibles and/or any outstanding balances
- Works eligibility exception reports to identify invalid insurance for patients and provide financial counseling as needed
- Ensures Privacy Policy Acknowledgement and consent forms and ABNs are signed
- Updates changes to patient insurance and/or demographic information as needed
- Manages referral and authorizations information as assigned through daily work queues and documents activities into the EMR system
- Communicates regularly with physicians and other medical providers regarding clinical clarifications for referrals and authorizations, medical necessity requirements, and facilitating conversations with different payers
Benefits Verification Specialist
AmerisourceBergen
11.2020 - 04.2022
- Reviewed all patient insurance information needed to complete the benefit verification process
- Triaged cases with missing information to appropriate program associates
- Verified patient specific benefits and precisely documents specifics for various payer plans including patient coverage, cost share, and access/provider options
- Identified any restrictions and details on how to expedite patient access
- Documented and initiated prior authorization process, claims appeals, etc
- Completed quality review of work as part of finalizing product
- Reported any reimbursement trends / delays to management.
Assistant Manager
Speedway LLC
Greenville, SC
05.2019 - 01.2020
- Managed 3 different stores as active general manager
- Successfully reduced Speedway, LLC annual expenses
- Orchestrated achievement of sales and profit goals
- Scheduled employees, training new employees, and hiring new employees.
- Assisted in the development of operational strategies to ensure efficient and productive operations.
- Monitored employee attendance records, timekeeping, and payroll information.
- Developed a system for tracking inventory and ordering supplies as needed.
- Ensured compliance with safety regulations and company policies.
- Coordinated with other departments to ensure smooth flow of operations.
- Implemented new procedures or systems to improve efficiency within the organization.
- Facilitated interdepartmental communication by attending meetings or providing updates.
Education
Bachelor of Science in Accounting (BSACC) -
Colorado Technical University
01.2022
Skills
- Site Administration
- Project Leadership
- Reports and Documentation
- Forecasting and Reporting
- Healthcare and HIPAA
- Medical Billing and Coding
- Business Administration/Management
- Teamwork
- Project Management
- Staff Management
Websites
Certification
Medical Front Office and Electronic Health Record, 07/01/18, Present
Personal Information
Work Permit: Authorized to work in the US for any employer
References
References available upon request.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Patient Access Consultant
MMC Group
09.2023 - Current
Warehouse Associate
Prologistix Staffing
08.2023 - 10.2023
Barback
TopGolf
06.2023 - 09.2023
Program Development Specialist/Client Associate
OED Solutions
02.2023 - 04.2023
BarBack
TopGolf
11.2022 - 06.2023
Patient Access Specialist
MMC Group/AmerisourceBergen
11.2022 - 03.2023
Benefits Verification Specialist
AmerisourceBergen
11.2020 - 04.2022
Assistant Manager
Speedway LLC
05.2019 - 01.2020
Bachelor of Science in Accounting (BSACC) -
Colorado Technical University