Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
2
2
years of professional experience
Work History
Veterinarian Technician
Patterson Companies Inc.
Denton, TX
04.2022 - Current
Listened to clients' questions and concerns regarding pets and delivered timely responses and information on treatment protocols and procedures.
Cared for animals in post-operative recovery by closely monitoring vital signs and progress.
Delivered excellent service to pet owners to drive repeat business.
Receptionist
Patterson Companies Inc.
Denton, TX
04.2022 - Current
Answered and directed incoming calls using multi-line telephone system.
Updated and recorded customer or client information to maintain accounts.
Composed and prepared routine correspondence, letters and reports with job-related software.
Greeted customers, answered general questions and directed to appropriate locations.
Operated telephone switchboard to answer, screen and forward calls to appropriate personnel.
Processed customer payments using cash registers or point-of-sale terminals according to company policies and procedures.
Education
High School Diploma -
The Colony High School
The Colony, TX
06-2014
Undergraduate Certificate - Medical Billing And Coding
DeVry University
Downers Grove, IL
Some College (No Degree) - Biology
Tyler Junior College
Troup, TX
Skills
Medical Record-Keeping
Diagnostic Imaging
Wound Care
Euthanasia Assistance
Team Communication
Patient File Updates
Medical History Documentation
Data Entry
Bookkeeping
Scheduling
Verbal and Written Communication
Multitasking and Prioritization
Multi-Line Telephone Systems
Timeline
Veterinarian Technician
Patterson Companies Inc.
04.2022 - Current
Receptionist
Patterson Companies Inc.
04.2022 - Current
High School Diploma -
The Colony High School
Undergraduate Certificate - Medical Billing And Coding