Ashanti Daniel
Hampton,VA
Summary
Dynamic professional with a proven track record at Sonic Drive-In, enhancing customer satisfaction through exceptional service and efficient multitasking. Expert in warehouse safety and inventory management, as demonstrated at Amazon Warehouse. Skilled in staff education and creative problem-solving, ensuring compliance with health and safety regulations. Excel at lifting and sorting, alongside fostering team collaboration and training development. Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively. Thorough team contributor with strong organizational capabilities. Experienced in handling numerous projects at once while ensuring accuracy. Effective at prioritizing tasks and meeting deadlines.
Overview
7
7
years of professional experience
Work History
Sonic Drive In Crew Member
Sonic Drive-In
Hampton, VA
09.2021 - 07.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Improved customer satisfaction by providing friendly and efficient service at the register.
- Provided excellent customer service by greeting customers and meeting quality expectations.
Amazon Warehouse Associate
Amazon Warehouse
Suffolk, VA
05.2021 - 07.2023
- Load trucks
- Worked safely around moving machinery.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Collaborated with team members to achieve daily targets and complete tasks efficiently.
- Consistently lifted materials weighing as much as 50 pounds.
McDonalds Crew Trainer
McDonald's
Hampton, VA
11.2016 - 05.2018
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Set positive example for team members by providing high-quality, efficient service.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
Zaxby's Cashier
Zaxby's
Hampton, VA
09.2018 - 04.2019
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
Education
High school diploma -
Hampton High School
Hampton, VA06.2022
Skills
Packaging and Labeling
Lifting and sorting
Labeling and boxing
Heavy Lifting
Workplace Cleanliness
Cleaning and Organizing
Microsoft Excel
Health and Safety Regulations
Safety Protocols
Microsoft Outlook
Warehouse Safety
Order picking and processing
Warehouse environment safety
Loading and unloading
Quality Control
Inventory counting
Material Handling
Staff education and training
Order fulfillment
Account management
Creative problem solving
Service standard compliance
Technical Support
Training development aptitude
Refund handling
Cleaning and sanitizing
Customer assistance
Timeline
Sonic Drive In Crew Member
Sonic Drive-In
09.2021 - 07.2022
Amazon Warehouse Associate
Amazon Warehouse
05.2021 - 07.2023
Zaxby's Cashier
Zaxby's
09.2018 - 04.2019
McDonalds Crew Trainer
McDonald's
11.2016 - 05.2018
High school diploma -
Hampton High School