Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashanti Evans

Clinton Township,MI

Summary

Dynamic and results-driven professional with over five years of experience in customer service across food service, retail, and hospitality industries. Known for delivering exceptional service with a strong passion for ensuring customer satisfaction and creating positive experiences. Committed to maintaining high professional standards and bringing a positive, solutions-focused attitude to every interaction.

Overview

6
6
years of professional experience

Work History

Server

Osaka Japanese Steakhouse
10.2022 - Current

• Manage large party reservations and deposits for groups of 20+

• Expedite and deliver food to parties of 8+ in a timely manner

• Operate POS system, process payments, and handle closing checks

• Coordinate seating and guest flow to optimize service efficiency

Drive up Lead and Guest Service Advocate

Target
02.2022 - 02.2023

• Led drive-up grocery packing and delivery operations

• Handled guest returns, gift card processing, and front-end support

• Maintained cleanliness and ensured high customer satisfaction

Shift Lead Manager

Del Taco
08.2019 - 02.2021

• Supervised store operations during shifts and led team members

• Managed inventory, safe counts, and staff break rotations

• Delivered consistent results in customer service and speed

Education

Associate of Science - Radiology

Macomb Community College
Warren, MI
01-2028

Skills

    Customer Service & Communication

    POS Systems & Cash Handling

    Team Leadership & Shift Management

    Food Expediting & Table Service

    Inventory & Safety Procedures

Timeline

Server

Osaka Japanese Steakhouse
10.2022 - Current

Drive up Lead and Guest Service Advocate

Target
02.2022 - 02.2023

Shift Lead Manager

Del Taco
08.2019 - 02.2021

Associate of Science - Radiology

Macomb Community College

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