Ashanti Everiste
Cypress,TX
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience.
Overview
1
1
year of professional experience
Work History
Customer Service Representative
Uhaul Moving And Storage
Houston, TX
12.2022 - 01.2024
- Collected deposits or payments and arranged for billing.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Used proven techniques to de-escalate angry customers during telephone interactions.
- Assisted customers with making payments or establishing payment plans to bring accounts current.
- Kept records of customer interactions or transactions, thoroughly recording details of inquiries.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
Education
Nursing Assistance
Houston Community College
Houston, TX12-2025
Skills
- Customer Service
- Customer Relations
- Dependable and Responsible
- Supervision and Leadership
- Active Listening
- Task Prioritization
- Excellent Communication
- Microsoft Word
- Remote Office Availability
- Appointment Scheduling
- Inbound and Outbound Calling
- Data Collection
- Data Entry
- Product Knowledge
- Problem-Solving Abilities
- Sales Closing
- Credit Card Payment Processing
- Reading Comprehension
- Conflict Mediation
- Problem Resolution
- Retail Sales Customer Service
Timeline
Customer Service Representative
Uhaul Moving And Storage
12.2022 - 01.2024
Nursing Assistance
Houston Community College