Hi, I’m
Ashanti Gates
Atlanta,GA
Summary
To become the best personnel within your company while utilizing my customer service and problem-solving background skills obtained in previous positions.
Overview
3
years of professional experience
Work History
Zoo Atlanta
Merchandise Associate
02.2019 - 05.2020
Job overview
- Responsible for cash bank, count before and at the end of the day to balance
- Organized merchandise display for customers
- Examined the floors to ensure the store was organized
The Home Depot
Customer Service Representative
01.2018 - 10.2018
Job overview
- Answer inbound calls and made outbound calls to customers who have been referred through a store associate, internet lead or other source
- Presented feedback to teammates and managers on how productivity could be improved
- Contacted customers to confirm and/or organize home improvement appointments
- Revised reports and data for the purpose of sales department decisions
- Aided customers unsure of the products needed for their project
Cami Cakes
Baker
04.2017 - 08.2017
Job overview
- Opened store and prepared products for customers
- Organized and prepared call-in orders for customers to pick up
- Ensured the merchandise remained in quality condition
- Consistently completed special order request with deadlines
Education
Benjamin E. Mays High School
Skills
- Salesforce, Microsoft Word, Microsoft Excel, Microsoft Power Point, SQL, Python
- Public speaking, presentations and creating and leading teams
- Promoting Brands
- End Cap Designs
Timeline
Merchandise Associate
Zoo Atlanta
02.2019 - 05.2020
Customer Service Representative
The Home Depot
01.2018 - 10.2018
Baker
Cami Cakes
04.2017 - 08.2017