Ashanti Greene
Decatur,GA
Summary
Disciplined individual skilled in collecting and verifying patient demographic and insurance information and preparing and maintaining medical records. Proficient in using medical terminology and classifying diagnostic procedures, treatments and medications. Dedicated to providing highest quality care to patients.
Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
9
9
years of professional experience
Work History
Medical Biller and Coder
HRCS
01.2020 - 07.2023
- Processed insurance company denials by auditing patient files, researching procedures, and diagnostic codes to determine proper reimbursement.
- Interacted with physicians and other healthcare staff to ask questions regarding patient services.
- Resourcefully used various coding books, procedure manuals, and on-line encoders.
- Applied official coding conventions and rules from American Medical Association and Centers for Medicare and Medicaid Services to assign diagnostic codes.
Manager
Starbucks
02.2017 - 06.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
Warehouse Packer
Intex
08.2014 - 11.2016
- Packed, weighed and shipped items per customer specifications.
- Learned and followed warehouse safety protocols to prevent injuries and accidents.
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Operated tape machines, scales and label printers to package items correctly.
Education
Bachelor of Applied Science in Information Technology - Science, Technology, And Society
West Central Technical College
Waco, GASkills
- Process Forms
- Insurance Claims Analysis
- Medical Billing Code Accuracy
- Medical Information Computerization
- Data Abstraction
- Code Actions
- Compliance Requirements
- Coding Appeals
- Paperwork Processing
- Coverage Determination
Accomplishments
- Supervised team of 4 staff members.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
Languages
Sign Language
Limited Working
Timeline
Medical Biller and Coder
HRCS
01.2020 - 07.2023
Manager
Starbucks
02.2017 - 06.2019
Warehouse Packer
Intex
08.2014 - 11.2016
Bachelor of Applied Science in Information Technology - Science, Technology, And Society
West Central Technical College