Ashanti Hassel
Benton Harbor,MI
Summary
Human Resources professional with robust experience in talent acquisition, employee relations, and performance management. Proven track record of fostering strong team collaboration and driving results through strategic initiatives. Skilled in conflict resolution, training and development, and organizational development. Adaptable and reliable, ensuring alignment with evolving business needs.
Diligent HR Manager with comprehensive experience in managing all facets of human resources functions including recruitment, employee relations, and compliance. Demonstrated success in fostering positive work environment and implementing effective HR policies that support organizational goals. Proven ability to leverage communication and conflict resolution skills to enhance team dynamics and drive employee engagement.
Human resources professional with extensive background in developing and executing HR strategies that align with business objectives. Known for strong focus on team collaboration and achieving results through effective talent management and employee development. Reliable and adaptable, possessing key skills in organizational development and performance management, ensuring productive and cohesive workforce.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Human Resources Manager
Hassel Free Moving
05.2022 - Current
- Conducted thorough internal investigations, addressing employee concerns with fairness and transparency.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Processed employee claims involving performance issues and harassment.
- Collaborated with executive leadership to align HR initiatives with overall business goals and objectives.
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Recruited top talent to maximize profitability.
Patient Registration Specialist
Corewell Health
10.2013 - 05.2022
- Managed high-volume patient traffic during peak hours, prioritizing tasks to maintain efficient workflow.
- Improved patient satisfaction by efficiently registering patients and verifying their insurance information.
- Contributed to a decrease in wait times by expediting the check-in process with effective multitasking skills.
- Troubleshot issues with EHR software, providing solutions that improved overall functionality of the system.
- Maintained strict compliance with HIPAA regulations while handling sensitive patient information.
- Assisted in training new staff members on best practices for patient registration, improving overall team performance.
- Provided exceptional customer service, addressing patient concerns and answering questions promptly and professionally.
HR Manager
Berrien County Juvenile Center
02.2007 - 07.2013
- Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
- Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
- Managed employee disputes by employing conflict resolution techniques.
- Conducted internal investigations related to harassment claims and other workplace conflicts, providing resolutions that preserved the integrity of the company''s values.
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
Direct Sales team
Whirlpool
09.2007 - 02.2010
- Talk with consumers about products problems or concerns
- Place parts orders for customer and products orders on the web using Sieble, Sap, Excel lotus, PowerPoint
- Increased sales by implementing effective team strategies and setting clear performance goals.
- Organized regular meetings with the team to discuss progress updates, brainstorm ideas, and align on objectives.
- Implemented successful incentive programs that motivated team members to exceed targets consistently.
- Resolved conflicts within the team swiftly when necessary while upholding mutual respect and professional boundaries.
- Listened to customer needs and desires to identify and recommend optimal products.
Surgical Technologist
Mary Free Bed, Metro Health University of Michigan Health
10.2005 - 08.2007
- preferences or instruction.
- Decontaminated surgical instruments to remove bacteria and other contaminants before sterilization.
- Handled and disposed of sharps, biohazards and other hazardous materials in accordance with established protocols.
- Followed OSHA, FDA and AAMI guidelines related to sterilization in compliance with administrative regulations.
- Wrapped trays, instrument packs, and sets.
- Assessed instruments, equipment, and containers to promote cleanliness and proper functioning.
- Reduced risk of infections by maintaining a clean and sterile environment within the processing area.
- Supported surgical teams effectively by preparing instrument trays according to procedure requirements.
Computer Numeric Control Operator
Bosch Automotive group
07.2006 - 10.2006
- Demonstrated adaptability during unexpected situations, implementing contingency plans as needed to maintain uninterrupted operations.
- Ensured compliance with safety regulations through strict adherence to protocols and guidelines.
- Exemplified a strong commitment to quality workmanship, consistently adhering to established protocols and ensuring all tasks were completed with the highest level of accuracy.
- Reduced downtime in operations by promptly identifying, troubleshooting, and resolving technical issues.
Education
Associate Degree - Business Administration
Lake Michigan College
05-2001
Associate Degree - Business Management
Grand Rapids Community College
Grand Rapids, MI05-2000
Diploma - Gene
Benton Harbor High School
Benton Harbor, MI06-1997
Skills
- Excel
- Microsoft Word
- Lotus Windows 2005
- PowerPoint
- Typing 40 wpm
- Productive
- Self-starter
- Organized
- HR policies and procedures
- Employee relations
- Microsoft office proficiency
- Records management
- Compensation and benefits
- Benefits and compensation management
- Training and mentoring
- Recruitment and hiring
- Human resources operations
- Talent acquisition
- Legal compliance
- Employee onboarding
- Staff management
- Recordkeeping
- Recruitment and selection
Certification
- Data Privacy Solutions Engineer(DPSE)- International Association of Privacy Professionals.
- International Public Management Association for Human Resources Certified Professional (IPMA-CP) - IPMA-HR.
- Society for Human Resource Management Certified Professional (SHRM-CP) - Society for Human Resource Management.
Timeline
Human Resources Manager
Hassel Free Moving
05.2022 - Current
Patient Registration Specialist
Corewell Health
10.2013 - 05.2022
Direct Sales team
Whirlpool
09.2007 - 02.2010
HR Manager
Berrien County Juvenile Center
02.2007 - 07.2013
Computer Numeric Control Operator
Bosch Automotive group
07.2006 - 10.2006
Surgical Technologist
Mary Free Bed, Metro Health University of Michigan Health
10.2005 - 08.2007
- Data Privacy Solutions Engineer(DPSE)- International Association of Privacy Professionals.
- International Public Management Association for Human Resources Certified Professional (IPMA-CP) - IPMA-HR.
- Society for Human Resource Management Certified Professional (SHRM-CP) - Society for Human Resource Management.
Associate Degree - Business Administration
Lake Michigan College
Associate Degree - Business Management
Grand Rapids Community College
Diploma - Gene
Benton Harbor High School
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