Ashanti Jacobs

• Provided supportive counseling in a milieu environment, assisting participants with their wellness and recovery goals.
• Engaged with participants to implement active service plans, goals, and discharge plans.
• Supported individuals with independent living skills and provided milieu treatment and crisis intervention as necessary.
• Managed medications in accordance with regulatory standards, ensuring participant safety.
• Maintained accurate and current participant files, charts, progress notes, and records in the electronic health record system.
• Fostered positive working relationships with community members and treatment providers to ensure client care coordination.
• Ensured a safe program environment, assisted participants with meal preparation, housekeeping, and property management duties.

• Greeted customers and provided menus.
• Delivered prepared food items to tables in a timely manner.
• Explained daily specials to patrons.
• Ensured that all orders were accurate and served promptly.
• Maintained proper stock levels of tableware, glassware, linens. for the lounge area.

• Conducted regular inventory checks of all beer, wine, spirits, juices, and other ingredients used in cocktails.
• Assigned bartenders to specific tasks and duties throughout the shift.
• Developed new cocktail recipes for the menu.
• Trained new bartenders on proper techniques for mixing drinks and pouring beers
• Provided excellent customer service by attending to guests' needs promptly and courteously.
• Resolved customer complaints in a professional manner while adhering to company policies and procedures.
• Handled food orders from customers seated at the bar.
• Performed opening and closing duties such as setting up glasses and bar equipment and restocking items.

● Collecting Data about students behaviors through direct observation

● Assisting BCBAs with behavior reduction assessments to support client progress

● Interact with families and caregivers to explain treatment practices and provide progress reports

● Documented patients activities and behaviors into EHR system for recordkeeping

• Assisted customers with order placement, returns, exchanges, and refunds.
• Processed payments using point of sale system software.
• Resolved customer complaints in a professional manner while remaining empathetic to their concerns.
• Performed cashier duties such as ringing up sales accurately and efficiently while providing exceptional customer service.