Summary
Overview
Work History
Education
Skills
Timeline
OfficeManager
Ashanti Jones

Ashanti Jones

Milledgeville,GA

Summary

Authorized to work in the US for any employer Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Dedicated Cashier experienced in high-end retail operations. Professional and friendly with remarkable customer service and sales abilities. Bringing experience and product knowledge to exceed revenue goals.

Overview

4
4
years of professional experience

Work History

Team Member

Loves Travel Truck Stop
07.2022 - 02.2023
  • Developed strong cooperative relationships with coworkers and managers.
  • Cultivated positive relationships with vendors to deliver timely and cost-effective supply of services and materials.
  • Frequently inspected production area to verify proper equipment operation.
  • Developed effective improvement plans in alignment with goals and specifications.
  • Operated machines correctly by following machine instructions and safety regulations.
  • Used hydraulic and steam devices to remove wrinkles from garments.
  • Cleaned machine filters and lubricated equipment.
  • Accomplished multiple tasks within established timeframes.
  • Alleviated customer service needs with policy-appropriate solutions.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Monitored areas for security issues and safety hazards.

Cashier

Nu-way Weiner's
04.2022 - 06.2022
  • Restocked and organized merchandise in front lanes.
  • Lifted up to 60 pounds at once
  • Upsold additional products and services to customers, increasing revenue.
  • Encouraged customers to make additional purchases by highlighting current deals and keeping the lane well-stocked.
  • Welcomed customers and helped determine their needs.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.
  • Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
  • Created employee schedules to align coverage with forecasted demands.
  • Helped with planning schedules and delegating assignments to meet coverage and service demands.
  • Maintained a professional demeanor by staying calm when addressing unhappy or angry customers.
  • Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
  • Developed a strategy to increase sales and drive profits.

Stocker

Bluestem
07.2021 - 08.2021
  • Monitored inventory levels in stockrooms and alerted management to any discrepancies.
  • Stocked shelves, racks, and cases with new or transferred merchandise.
  • Followed orders precisely for correct items, sizes, and quantities.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Maintained effective team member communication.
  • Kept work areas neat, clean, and free from debris.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Operated PC and RF-based computer systems for inventory management.

Caregiver

CNA, Advantis Home Care
05.2021 - 06.2021

Give medicine

  • Cooked meals and assisted patients with eating tasks to support healthy nutrition.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Assisted with daily living activities, running errands, and household chores.
  • Engaged patients in meaningful conversation, socialization, and activity while providing personal care assistance.
  • Transported clients to and from medical appointments with safety and efficiency.
  • Scheduled daily and weekly care hours for client caseload.
  • Handled incoming mail, bills, and invoices and completed appropriate actions.
  • Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
  • Turned and positioned bedbound patients to prevent bedsores and maintain comfort levels.
  • Assisted disabled clients to support their independence and well-being.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance their quality of life.

Cashier

Nu-Way Weiner's
07.2020 - 05.2021
    • Opened the restaurant
    • Welcomed guests and customers
    • Assisted with customer inquiries
    • Helped customers find what they are looking for
    • Handled cash and credit transactions
    • Counted cash drawers
    • Handled guest and customer complaints and concerns
    • Restocked and organized merchandise in front lanes.
    • Lifted up to 60 pounds at once and used forklift to move heavier loads.

Cashier/Customer Service

Smoothie King
02.2020 - 07.2020
  • Learned how to make the perfect smoothie and under 3 minutes I also learned how to communicate better with the customers and their wants and needs
  • Maintained customer satisfaction with quick and professional handling of product returns.
  • Arranged and replenished service desk displays and merchandise racks to maintain the appearance of the store.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Operated cash register to record transactions accurately and efficiently.
  • Processed customer orders and accurately handled payment transactions.
  • Met customer service goals and exceeded customer expectations.
  • Learned duties for various positions and provided backup at key times.
  • Responded promptly to requests for assistance, spills, and customer inquiries.
  • Counted money in drawers at the beginning and end of each shift.
  • Redeemed coupons to discount purchases.
  • Worked with floor team and managers to meet a wide range of customer needs.

Cashier/Customer Service

Krispy Kreme
07.2019 - 12.2019
  • Decorated donuts
  • Did both drive-through and walk-in
  • Maintained customer satisfaction with quick and professional handling of product returns.

Managed over 100 customers a day

  • Stocked merchandise, clearly labeled items, and arranged according to size or color.
  • Developed strong rapport with customers and created a positive impression of the business.

Education

High school diploma -

Southwest High School
05.2021

Skills

  • Customer service
  • Communication
  • Leadership
  • Problem-solving
  • Time Management
  • Adaptability
  • Creativity

Timeline

Team Member

Loves Travel Truck Stop
07.2022 - 02.2023

Cashier

Nu-way Weiner's
04.2022 - 06.2022

Stocker

Bluestem
07.2021 - 08.2021

Caregiver

CNA, Advantis Home Care
05.2021 - 06.2021

Cashier

Nu-Way Weiner's
07.2020 - 05.2021

Cashier/Customer Service

Smoothie King
02.2020 - 07.2020

Cashier/Customer Service

Krispy Kreme
07.2019 - 12.2019

High school diploma -

Southwest High School
Ashanti Jones