Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
5
5
years of professional experience
Work History
Gatehouse Attendant
Miami Management
Pembroke Pines
01.2025 - 06.2025
Assisted residents with inquiries, providing timely information and support.
Managed visitor logs, recording entry and exit times for all guests.
Monitored access to facility, ensuring security and safety protocols were followed.
Responded to emergencies by following established protocols and notifying authorities.
Provided assistance with vehicle access issues as needed.
Package Handler
Target
Hialeah
07.2024 - 01.2025
Sorted and organized incoming packages for efficient processing.
Collaborated with team members to maintain smooth workflow operations.
Inspected packages for damage and reported issues promptly.
Scanned and sorted packages according to destinations and service type using handheld scanner.
Stacked boxes onto pallets in an efficient manner.
Assisted in training new employees on package handling processes.
Security Officer
DSI
Medley
04.2022 - 10.2023
Verified photo IDs and tickets to allow guests passage.
Maintained high levels of alertness throughout shifts.
Reviewed IDs and building credentials for workers and visitors.
Front Desk Receptionist
Four Points Sheraton Hotel
Fort Lauderdale
09.2021 - 03.2022
Greeted, registered and assigned rooms to hotel or motel guests.
Verified customer credit to establish payment method for accommodations.
Issued room keys and escort instructions to bellhops.
Input and confirmed reservations for guests.
Cleaned and maintained lobby and common areas by restocking supplies and watering plants.
Answered guest inquiries, recommending shopping, dining or entertainment.
Recorded guest comments or complaints, escalating to management for immediate resolution.
Contacted housekeeping or maintenance staff to report room or building issues.
Posted incidental charges to ledgers, manually or by using computers.
Advised housekeeping staff of rooms vacated and ready for cleaning.
Worked with housekeeping and maintenance staff to address and resolve building and room issues.
Shift Leader
Planet Fitness
ives dairy
06.2020 - 07.2021
Assisted general manager with operations game plan and company initiatives implementation.
Educated customers about offerings, promotions and pricing to boost sales.
Delegated tasks to employees and monitored activities and task completion.
Assessed company operations for compliance with safety standards.
Wrote and submitted reports on industry trends, prompting managers to develop business plans.
Customer Service Cashier
Bed Bath & Beyond
Aventura
02.2020 - 02.2021
Counted tills at beginning of shift with start money and balanced and reconciled register, reflecting financial discrepancies, refunds and account deferrals.
Exchanged and return items and place returned merchandise in bins for restocking.
Redeemed coupons and cross-sold products to maintain customer satisfaction levels.
Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Welcomed customers, offering assistance to help find store items.