Ashanti Patterson
East Saint Louis
Summary
Nursing Assistant with experience in caring for residents with activities of daily living including patient hygiene, dressing, and feeding. I am hardworking, compassionate, dedicated and reliable. I am eager to pursue a career in the healthcare field. I can demonstrate good communication skills and can show empathy with residents who are struggling with issues or having a hard time adjusting to their new living situations.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Security Guard
Securitas
12.2024 - Current
- Maintained a safe environment for staff and visitors through proactive surveillance and communication.
- Responded quickly to emergency situations to assess and deflect issues.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Completed full building and grounds patrols to spot and investigate concerns.
Supervisor
St. Louis Zoo
08.2021 - 04.2024
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Optimized scheduling to ensure full coverage during peak hours without overstaffing, balancing customer service with cost efficiency.
NA/CNA
Lebanon Care Center
02.2022 - 07.2022
- Enhanced patient satisfaction by providing compassionate and attentive care.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Assisted patients with daily living activities, promoting independence and dignity.
- Provided emotional support for patients during challenging times, fostering a positive healing environment.
Package Handler
Fedex Ground
04.2021 - 08.2021
- Followed safety regulations to maintain safe work environment.
- Improved package handling efficiency by implementing proper sorting and organizing techniques.
- Assembled, sealed, and loaded packages into correct trucks.
- Used hand-held scanners and physical logs to accurately track item movements.
Education
CNA Certification - Nursing Assistant Program
Southwestern Illinois College
Belleville, IL05.2022
Skills
- Personal care for residents
- Transporting residents
- Trained in taking vital signs
- Good People/Communication skills
- Security camera monitoring
- Patrolling
- Workplace safety
- Security protocols
- First aid certified
Certification
CPR Trained and Certified- February 2022
Timeline
Security Guard
Securitas
12.2024 - Current
NA/CNA
Lebanon Care Center
02.2022 - 07.2022
Supervisor
St. Louis Zoo
08.2021 - 04.2024
Package Handler
Fedex Ground
04.2021 - 08.2021
CNA Certification - Nursing Assistant Program
Southwestern Illinois College
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