To seek and maintain full-time position in Medical Imaging that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Hardworking and passionate with strong organizational skills. Ready to help team achieve company goals.
Overview
13
13
years of professional experience
Work History
Schegistrar
Trinity Health - Holy Cross Hospital
04.2023 - Current
Support and assist patients in preparing for a medical procedure, hospital admission, or other treatment process.
Serve as a coordinator or liaison who communicates instructions and updates to patients and ensures that all required paperwork and other mandatory steps have been completed.
Perform a range of clerical and administrative support tasks, including compiling and processing admission documents and discharge orders
Explain procedures and provide patients with resources and information.
Demonstrated respect, friendliness and willingness to help wherever needed
Responsible for the timely and accurate scheduling and registration of patients for appointments and procedures.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Manage approximately 40+ calls a day
Medical Receptionist
A1 MRI
10.2021 - 02.2023
Coordinated patient scheduling, check-in, check-out and payments for billing.
Checked patient insurance, demographic, and health history to keep information current.
Helped patients complete necessary medical forms and documentation.
Maintained strict confidentiality of patient information, adhering to HIPAA regulations and medical office policies.
Adhered to strict HIPAA guidelines to protect patient privacy.
Managed high call volumes, directing calls to appropriate departments while maintaining a polite and professional demeanor.
Organized paperwork such as charts and reports for office and patient needs.
Care Team Member
Cano Health
09.2019 - 10.2021
Answer telephones and direct calls to appropriate staff
Schedule and confirm patient diagnostic appointments, surgeries, or medical consultations
Complete insurance or other claim forms
Transmit correspondence or medical records by mail, e-mail, or fax
Maintain medical records, technical library, or correspondence files
Receive and route messages or documents, such as laboratory results, to appropriate staff
Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
Front Desk Receptionist
Akumin
05.2019 - 07.2019
Answer telephones and direct calls to appropriate staff
Schedule and confirm patient diagnostic appointments
Complete insurance or other claim forms
Greet visitors, ascertain purpose of visit, and direct them to appropriate staff
Transmit correspondence or medical records by mail, e-mail, or fax
Maintain medical records, technical library, or correspondence files
Receive and route messages or documents, such as laboratory results, to appropriate staff
Interview patients to complete documents, case histories, or forms, such as intake or insurance forms
Schedule tests or procedures for patients, such as lab work or x-rays, based on physician orders.
HIM Clerk
Broward Community & Family Health Centers
04.2017 - 04.2019
Compile and maintain patients' medical records to document condition and treatment and to provide data for research or cost control and care improvement efforts
Enter data, such as demographic characteristics, history and extent of disease, diagnostic procedures, or treatment into computer
Process patient admission or discharge documents
Protect the security of medical records to ensure that confidentiality is maintained
Retrieve patient medical records for physicians, technicians, or other medical personnel
Scan patients' health records into electronic formats.
Medical Assistant/Lab Technician
Interstate Blood Bank
07.2016 - 03.2017
Interview patients to obtain medical information and measure their vital signs, weight, and height
Clean and sterilize instruments and dispose of contaminated supplies
Record patients' medical history, vital statistics, or information such as test results in medical records
Explain treatment procedures, medications, diets, or physicians' instructions to patients
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
Perform routine laboratory tests and sample analyses
Conduct blood tests for transfusion purposes and perform blood counts
Supervise or instruct other technicians or laboratory assistants.
Medical Assistant Externship
Pinnacle Healthcare System
05.2016 - 06.2016
Interview patients to obtain medical information and measure their vital signs, weight, and height
Clean and sterilize instruments and dispose of contaminated supplies
Record patients' medical history, vital statistics, or information such as test results in medical records
Explain treatment procedures, medications, diets, or physicians' instructions to patients
Collect blood, tissue, or other laboratory specimens, log the specimens, and prepare them for testing
Perform routine laboratory tests and sample analyses
Conduct blood tests for transfusion purposes and perform blood counts.
Customer Service Cashier/Pharmacy Technician
Publix Supermarket
01.2012 - 01.2015
Greet customers entering establishments
Answer customers' questions, and provide information on procedures or policies
Help customers find the location of products
Issue receipts, refunds, credits, or change due to customers
Supervise others and provide on-the-job training
Receive written prescription or refill requests and verify that information is complete and accurate
Enter prescription information into computer databases
Establish or maintain patient profiles, including lists of medications taken by individual patients
Maintain proper storage and security conditions for drugs.
Education
CERTIFICATE in MEDICAL ASSISTING -
Concorde Career Institute-Miramar
Miramar, FL
06.2016
CERTIFICATE in HEALTH UNIT COORDINATOR -
WE CARE ONLINE, LLC
Wichita, KS
06.2015
HIGH SCHOOL DIPLOMA -
DAVE THOMAS EDUCATION CENTER
Coconut Creek, FL
06.2008
Skills
Medical Scheduling
Medical Terminology
EMR Systems
Laboratory Experience
Medical Records
Pharmacy Technician Experience
10 key typing
Data entry
Microsoft office (Word, Teams, Power Point, and Outlook)
Various types of office equipment
Friendly, Positive Attitude
Problem-Solving
Dependable and Responsible
Timeline
Schegistrar
Trinity Health - Holy Cross Hospital
04.2023 - Current
Medical Receptionist
A1 MRI
10.2021 - 02.2023
Care Team Member
Cano Health
09.2019 - 10.2021
Front Desk Receptionist
Akumin
05.2019 - 07.2019
HIM Clerk
Broward Community & Family Health Centers
04.2017 - 04.2019
Medical Assistant/Lab Technician
Interstate Blood Bank
07.2016 - 03.2017
Medical Assistant Externship
Pinnacle Healthcare System
05.2016 - 06.2016
Customer Service Cashier/Pharmacy Technician
Publix Supermarket
01.2012 - 01.2015
CERTIFICATE in MEDICAL ASSISTING -
Concorde Career Institute-Miramar
CERTIFICATE in HEALTH UNIT COORDINATOR -
WE CARE ONLINE, LLC
HIGH SCHOOL DIPLOMA -
DAVE THOMAS EDUCATION CENTER
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