Ashanti Soto
Philadelphia,Pennsylvania
Summary
I am a organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Homecare
All American Homecare Agency
2022.08 - Current
- Took vital signs to assess patient health progress and needs.
- Educated and supervised patients and family members regarding prevention strategies, self-care techniques and nursing care needs.
- Administered medications and oversaw activities of daily living such as bathing, hygiene and ambulation.
- Coordinated and collaborated with various multidisciplinary teams to coordinate care and promote patient safety and health.
- Delivered emotional support to patients and families during challenging times.
- Assessed patients' temperature, pulse, and blood pressure and recorded in electronic medical records.
- Helped patients complete bathing, dressing and eating.
- Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Server Shift Leader
Jeffery A Miller Catering
2022.05 - 2022.08
- Cultivated warm relationships with regular customers.
- Oversaw daily operations of service team, delegated tasks, and trained new staff.
- Handled customer complaints professionally, resolving issues through diplomatic acknowledgment and commitment to service.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Bussed and reset tables to keep dining room and work areas clean.
- Handled table service and other dining room tasks to address shortfalls due to unexpected absences or unusual service volumes.
- Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
Restaurant Hostess/Waitress
Maya Mexican Restaurant & Grill
2021.06 - 2022.05
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Answered customer questions about hours, seating, and menu information.
- Prepared dining room for service by cleaning , organizing tables and placing table settings.
- Used cash registers and credit card machines to cash out customers.
- Developed and maintained up-to-date knowledge of menu items and daily specials to accurately respond to customer queries.
- Provided adequate supply of place settings for tables and miscellaneous supplies for work stations to last throughout assigned shift.
Homecare Giver
Angelic Home Care Agency
2021.03 - 2021.06
- Transported clients for medical and personal outings.
- Monitored changes in clients' conditions to report concerns to supervisor.
- Assisted clients with living independently through skill-building and mentoring in areas such as housekeeping adaptations and preparation of healthy meals.
- Communicated regularly with clients' families to provide updates on health and wellbeing.
- Provided direct personal care and administrative services to clients.
- Scheduled and coordinated medical appointments.
- Supported families through difficult times by offering emotional support and education on important care tasks.
Cashier
Dollar General Store
2020.07 - 2021.03
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Worked flexible schedule and extra shifts to meet business needs.
- Restocked and organized merchandise in front lanes.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Assisted customers with returns, refunds and resolving transaction issues.
- Checked personal identifications during alcohol and tobacco sales.
- Handled cash with high accuracy and took care to check bills for fraud.
Fast Food Team Leader
KFC Taco Bell
2018.10 - 2020.07
- Created schedules and made adjustments to align to guest traffic and business needs.
- Developed and coached employees to elevate skills and expertise.
- Established and maintained positive and productive vendor relationships.
- Wiped counters and sanitized equipment to maintain clean food prep and dining areas.
- Greeted customers promptly and took orders to keep flow of traffic moving.
- Restocked workstations with supplies and food display cases with fresh selections to decrease customer waiting during busy periods.
- Made change and returned correct cash and coin to patrons.
- Promptly resolved customer complaints, escalating major issues to supervisor.
- Trained newly hired employees on routine tasks and customer service.
- Performed shift change tasks each day to keep store neat and running smoothly.
Education
High School Diploma -
Olney Charter High School
Philadelphia, PA06.2021
Skills
- Meal Preparation
- Patient Care and Monitoring
- Supporting Daily Living Needs
- Patient Health Information Access
- Medication Side Effect Knowledge
Timeline
Homecare
All American Homecare Agency
2022.08 - Current
Server Shift Leader
Jeffery A Miller Catering
2022.05 - 2022.08
Restaurant Hostess/Waitress
Maya Mexican Restaurant & Grill
2021.06 - 2022.05
Homecare Giver
Angelic Home Care Agency
2021.03 - 2021.06
Cashier
Dollar General Store
2020.07 - 2021.03
Fast Food Team Leader
KFC Taco Bell
2018.10 - 2020.07
High School Diploma -
Olney Charter High School
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