Ashantti Delgado
Miami,FL
Summary
Skilled multilingual healthcare administrator with experience in front-office operations, document management, patient support, and medical reception in various healthcare settings. competent in setting up appointments, checking patients in, processing insurance and payments, handling medical paperwork, and keeping private records while offering top-notch customer service in busy environments. acknowledged for maintaining organization, fulfilling deadlines, and swiftly adjusting to new tasks and procedures.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Social Worker - Child and Youth
KIDCO Creative Learning
6911 Nw 3rd Ave Miami Fl, 33150
03.2024 - Current
- Assist the education, mental health, and disabilities facilitators with the collection or needed documents for children and families.
- Ensure the accuracy and completion of all necessary documents and upload those documents to the child plus system. Ensure documents are in place for a child to begin receiving services.
- Inform of any documents that are incomplete, expired, or missing.
- Enter all training, home visit, PCT, screens, reviews, mental health, and disabilities documentation in the portal, child plus.
- Providing responsive care, effective teaching, and an organized learning environment that fosters trust and emotional security.
- Providing supervision and overall safety and wellbeing of each child in the classroom.
- Promoting children's healthy development and skill growth as aligned in the Head Start Early Learning Outcomes Framework: Age Birth to Five.
- Promoting critical thinking, problem-solving, social, emotional, behavioral, and language development in daily learning experiences and activities.
- Maintaining the arrangement, safety, maintenance, appearance and décor of the learning environment and surrounding environment.
- Maintain regular communication with parents with daily rapport, holding parent conferences as needed but no less than two per program year, and conducting at least two home visits per program year.
Private Housekeeper
N/a
01.2015 - 03.2022
- Confer with household members to determine their specific housekeeping needs and make a correlating list.
- Perform cleaning duties such as sweeping and mopping in bedrooms, living rooms, and halls.
- Wash and sanitize bathrooms using safe mixtures of cleaning liquid and disinfectants.
- Vacuum and shampoo carpets and ensure that they are properly dried out before reinstalling them.
- Clean and disinfect kitchen counters and handle utensils washing and drying duties.
Chiropractor's Assistant
All Care Health and Wellness Center
213 N Federal Hwy, Hallandale Beach, FL 33009
02.2013 - 04.2014
- Greeted patients and checked them in, confirming their insurance status, the ways in which they will pay, their medical histories, and any other relevant medical information.
- Took general diagnostic information including blood pressure, temperature, weight, and height. Recorded this for the doctor's use in the examination and treatment.
- Managed the practice's schedule, made appointments for patients, and determined when the chiropractor is available and confirmed appointments to make sure patients were on time.
- Collected and processed payments from patients and insurance companies.
- Controlled the waiting room, attended to patient needs, and ensured the office ran smoothly.
- Distributed educational information to patients as instructed by the chiropractor.
- Maintained and organized files on all patients.
- Abided by HIPAA laws regarding sharing of personal medical information.
- Attended to email correspondence.
- Answered the phones and addressed all patient questions and concerns.
- Called in prescriptions to appropriate pharmacies under the chiropractor's direction.
- Kept the office clean and presentable, doing spot cleaning throughout the day and thorough cleaning at the end of each business day.
Medical Office Assistant (Rheumatology)
Office of Dr. Ramon Moreda
747 Ponce De Leon Blvd, Coral Gables, FL 33134
01.2008 - 05.2008
- Verified patient information by interviewing patient; recording medical history; confirming purpose of visit.
- Prepared patients for examination by performing preliminary physical tests; taking blood pressure, weight, and temperature; reporting patient history summary.
- Secured patient information and maintained patient confidence by completing and safeguarding medical records; completing diagnostic coding and procedure coding; keeping patient information confidential.
- Maintained a safe, secure, and healthy work environment by establishing and following standards and procedures; complying with legal regulations.
- Kept supplies ready by taking inventory of stock items; placing orders; verifying receipt.
- Kept equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; calling for repairs.
- Consistently updated job knowledge by participating in educational opportunities; reading professional publications.
- Served and protected the rheumatology practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
Medical Office Assistant (Pediatrics)
Office of Dr. Jose Camino
AQUAMARINA #72 VILLA BLANCA, Caguas, PR 00725
04.2004 - 08.2006
- Provided care to children and their caregivers in a pediatric physician's office setting.
- Assessed patient's symptoms; Recorded and readied patients for physician in a busy pediatric practice.
- Performed routine in-house pediatric procedures such as phlebotomy and finger sticks.
- Responsible for managing vaccines, drawing up vaccinations and documentation of such.
- Efficiently completed school and day care forms for patients.
- Communicated with patient's families on behalf of the physician and coordinated follow-up care Recorded height, weight, and blood pressure.
- Performed hearing and vision tests.
- Assisted physician with various medical procedures, preparing referrals and requested prescriptions from pharmacies.
- Maintained patient records and cleanliness of exam rooms.
Education
Associate of Arts - Medical Assistant
Dade Medical College
Miami, FL2008
High School Diploma -
Escuela Superior Manuela Toro Morice
Urb. Caguas Norte 5 Calle Estanbur CAGUAS, PR2000
Associate of Arts - Administration, Sales & Marketing
MBTI Business Training Institute Administration, Sales & Mar
San Juan, PR2006
Skills
- Works well without supervision
- Demonstrates competence as a receptionist in multiple healthcare environments
- Complies to privacy and confidentiality standards
- Knowledge of patient billing procedures
- Ability to prioritize and remain focused on the essence of an issue
- Excellent with customer support services
- Proven success working in a fast paced environment and constantly meeting deadlines
- Skilled at learning new concepts quickly while working well under pressure
- Bilingual (Spanish)
Certification
American Heart Association-CPR/BLS
DCF 45 hours
Languages
Spanish
Native or Bilingual
Timeline
Social Worker - Child and Youth
KIDCO Creative Learning
03.2024 - Current
Private Housekeeper
N/a
01.2015 - 03.2022
Chiropractor's Assistant
All Care Health and Wellness Center
02.2013 - 04.2014
Medical Office Assistant (Rheumatology)
Office of Dr. Ramon Moreda
01.2008 - 05.2008
Medical Office Assistant (Pediatrics)
Office of Dr. Jose Camino
04.2004 - 08.2006
Associate of Arts - Medical Assistant
Dade Medical College
High School Diploma -
Escuela Superior Manuela Toro Morice
Associate of Arts - Administration, Sales & Marketing
MBTI Business Training Institute Administration, Sales & Mar