PINJU HALDAR
Food & Beverage Service
H#11, R#8, B-J, Baridhara, Natun Bazar, Dhaka,GA
2
Languages
5
years of professional experience
Dedicated Hospitality Professional with 5 years of experience in Food and Beverage and Barista Services, High-End Dining, and Catering. Strong skills in Hospitality and Customer Service, Handling Customer Complaints, POS and Inventory Systems, and Supervision. History of providing excellent service to customers in a professional and efficient manner.
Work History
Westin Dhaka
3 Years 1 Month- Guided service staff in daily dining operations to ensure seamless service delivery.
- Led service staff in daily dining operations, ensuring consistent high-quality service delivery.
- Addressed guest concerns promptly, contributing to improved overall satisfaction and enhanced guest experience.
- Managed POS systems while preparing buffet setups and supporting banquet service, facilitating smooth event execution.
Neways International Company Ltd.
2 Years- Delivered professional catering and fine dining service to corporate clientele, ensuring satisfaction and repeat business.
- Coordinated silver service, table setup, and VIP guest management, elevating dining experience for distinguished guests.
- Maintained hygiene, cleanliness, and readiness of dining areas, meeting high service standards and promoting guest comfort.
Education
Honors (2nd Year)
HSC - Commerce
GPA 4.13
SSC - Commerce
GPA 3.11
Skills
Skilled Barista
Fine Dining & Silver Service
Buffet Restaurant Setup
Personalized Guest Service & Loyalty
Complaint Resolution & Guest Satisfaction
Catering Management
Event & Banquet Operations
Professional Guest Communication & Invitations
POS & Inventory Management
Team Supervision & Staff Training
Time Management & Attention to Detail
Languages
English
Full Professional
Bengali
Native or Bilingual
Personal Information
LANGUAGE
English, Bengali
EXTRACURRICULAR ACTIVITIES
- Volunteer
- Bondhon Blood Donating Organization
PROFESSIONAL TRAINING
3-Month Internship
- Food & Beverage Service, The Westin Dhaka, Gulshan-2
National Skills Certification
- Food & Beverage Service (Competent Level 1)
- Skills for Employment, Investment Program – SEIP | Bangladesh Hotel Management & Training Institute
REFERENCES
- MD. Eamin, Operation Manager, shardereamin789@gmail.com, 01980991991, Nitol Bay Resort
- Anis Uddin, Ahmed, Coordinator & Lead Trainer, F&B Service Dept., 0171700231, Bangladesh Hotel Management &
Timeline
Westin Dhaka
Food & Beverage Service
09.2023 - CurrentRead More
Neways International Company Ltd.
Food & Beverage Service
06.2021 - 06.2023Read More
Bangladesh Open University, Dhaka
Honors (2nd Year)
Read More
Dr. Khalilur Rahman College
HSC from Commerce
Read More
Balaibunia High School
SSC from Commerce
Read More