Summary
Overview
Work History
Education
Skills
Timeline
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Ashauna Taylor

Huntsville

Summary

Dynamic and results-driven professional with extensive experience at Amazon, excelling in order picking and packing accuracy. Proven ability to enhance team performance through effective collaboration and leadership. Recognized for maintaining a clean and safe work environment while achieving productivity goals, showcasing a positive attitude and strong customer service skills.

Overview

5
5
years of professional experience

Work History

Warehouse Fulfillment Associate

Amazon
05.2024 - 12.2024
  • Met or exceeded daily performance goals through consistent focus on task completion and time management.
  • Sustained a clean and organized work environment, contributing to increased productivity and efficiency.
  • Assisted in training new associates on warehouse procedures, fostering a supportive team atmosphere.
  • Streamlined order picking process with proper sequencing, reducing errors and increasing accuracy rates.
  • Printed labels, packaged boxes, and loaded into outbound containers.
  • Pulled orders quickly to maintain demanding productivity goals.
  • Picked and packed order items.
  • Followed orders precisely for correct items, sizes and quantities.

Shift Leader

Wendy
06.2020 - 04.2024
  • Trained new employees and delegated daily tasks and responsibilities.
  • Maintained a clean and safe work environment while ensuring all employees adhered to safety guidelines and protocols.
  • Completed cash and credit card transactions accurately using POS software.
  • Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
  • Collaborated with FOH staff to ensure seamless communication between kitchen and service teams.
  • Coordinated with kitchen staff, working hard to stay ahead of demand and exceed customer expectations.

Customer Service Representative

TJ Max
06.2023 - 01.2024
  • Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
  • Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
  • Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
  • Responded to customer requests for products, services, and company information.

Warehouse Worker

Amazon
03.2023 - 09.2023
  • Reduced order processing times with streamlined picking, packing, and shipping procedures.
  • Achieved timely dispatch of orders using effective time management strategies during the picking process.
  • Assisted in receiving, stocking and distribution of merchandise.
  • Expedited customer orders by swiftly locating and retrieving stored items from their respective locations within the warehouse.
  • Collaborated with fellow associates for efficient stowing processes, streamlining daily tasks and increasing overall team performance.
  • Followed all safety protocols while operating equipment such as pallet jacks or forklifts, minimizing accidents in the workplace.

Delivery Driver

DoorDash
02.2022 - 07.2023

Delivery Driver

Amazon
02.2022 - 06.2023
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Read maps, followed oral, and written instructions and used GPS technology to make deliveries.

Crew Member

Bulldog Burgers
05.2021 - 09.2021
  • Worked front counter, drive-thru and other areas.
  • Took orders, prepared meals, and collected payments.
  • Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
  • Worked well with teammates and accepted coaching from management team.
  • Cleaned and maintained all areas of restaurant to promote clean image.
  • Provided excellent customer service by greeting customers and meeting quality expectations.

Education

High School Diploma -

Forest Hill High School
Jackson, MS
05.2021

Skills

  • Loading and unloading
  • Workplace cleanliness
  • Shipping and receiving
  • Order picking
  • Packing accuracy
  • Warehouse safety
  • Barcode scanning
  • Customer service
  • Cooking
  • Positive attitude
  • Cash handling
  • Team collaboration and leadership

Timeline

Warehouse Fulfillment Associate

Amazon
05.2024 - 12.2024

Customer Service Representative

TJ Max
06.2023 - 01.2024

Warehouse Worker

Amazon
03.2023 - 09.2023

Delivery Driver

DoorDash
02.2022 - 07.2023

Delivery Driver

Amazon
02.2022 - 06.2023

Crew Member

Bulldog Burgers
05.2021 - 09.2021

Shift Leader

Wendy
06.2020 - 04.2024

High School Diploma -

Forest Hill High School