ASHAUNTE ROBERTS
HINESVILLE,GA
Summary
Experienced dental assistant skilled in all areas of dental treatment, with a focus on providing exceptional administrative support. Proficient in charting, records management, and appointment setting. Committed to assisting dentists and closely monitoring patients to ensure their comfort and well-being during procedures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
DENTAL ASSISTANT/FRONT DESK RECEPTIONIST
SGA Dental
Richmond Hill, GA
05.2024 - Current
- Contributed to the provision of dental treatment to patients under the supervision of dentist
- Maintained a neat, clean and organized environment throughout the office
- Conducted routine maintenance of equipment used in dentistry operations
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records
- Took digital X-rays of teeth using radiographic equipment
- Maintained strict adherence to protocol while sanitizing equipment
- Maintained precise documentation of dental procedures rendered during every patient's appointment
- Instructed patients about postoperative instructions prescribed by their dentist
- Welcomed and guided patients to their respective examination rooms upon arrival at the office
- Ensured all necessary patient information was accessible to doctors by reviewing charts before appointments.
DENTAL HYGIENE ASSISTANT/DENTAL ASSISTANT/FRONT DESK RECEPTIONIST
Dental Wellness Center
Richmond Hill, GA
10.2023 - 05.2024
- Provided chair-side assistance during dental procedures such as prophylaxis, sealants, restorations, and periodontal scaling
- Provided a warm greeting to arriving patients and assisted in distributing essential forms required prior to appointments
- Exhibited professionalism while answering phones, scheduling appointments, and responding to patient inquiries
- Established clean, sterile and welcoming environment for patients
- Took medical and dental history and recorded vital signs of patients
- Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
Front Desk Receptionist
Low Country Eye Care
Hinesville, GA
11.2021 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
High School Diploma -
Bradwell Institute
Hinesville, GA05.2017
Skills
Patient Relations
Patient Care Coordination
Patient Scheduling
Dental terminology knowledge
Team Collaboration
Customer Service
Office Administration
Cash Handling
Analytical Thinking
Attention to Detail
Communication and Interpersonal Skills
Certification
- Dental Assistant Certification, 2019
- Radiology Certification, 2019
- CPR Certified, 2023
Timeline
DENTAL ASSISTANT/FRONT DESK RECEPTIONIST
SGA Dental
05.2024 - Current
DENTAL HYGIENE ASSISTANT/DENTAL ASSISTANT/FRONT DESK RECEPTIONIST
Dental Wellness Center
10.2023 - 05.2024
Front Desk Receptionist
Low Country Eye Care
11.2021 - 09.2023
High School Diploma -
Bradwell Institute