ASHAUNTE ROBERTS
HINESVILLE,GA
Summary
Experienced dental assistant skilled in all areas of dental treatment, with a focus on providing exceptional administrative support. Proficient in charting, records management, and appointment setting. Committed to assisting dentists and closely monitoring patients to ensure their comfort and well-being during procedures.
Overview
3
3
years of professional experience
1
1
Certification
Work History
DENTAL ASSISTANT/FRONT DESK RECEPTIONIST
SGA Dental
05.2024 - Current
- Contributed to the provision of dental treatment to patients under the supervision of dentist
- Maintained a neat, clean and organized environment throughout the office
- Conducted routine maintenance of equipment used in dentistry operations
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records
- Took digital X-rays of teeth using radiographic equipment
- Maintained strict adherence to protocol while sanitizing equipment
- Maintained precise documentation of dental procedures rendered during every patient's appointment
- Instructed patients about postoperative instructions prescribed by their dentist
- Welcomed and guided patients to their respective examination rooms upon arrival at the office
- Ensured all necessary patient information was accessible to doctors by reviewing charts before appointments.
DENTAL HYGIENE ASSISTANT/DENTAL ASSISTANT/FRONT DESK RECEPTIONIST
Dental Wellness Center
10.2023 - 05.2024
- Provided chair-side assistance during dental procedures such as prophylaxis, sealants, restorations, and periodontal scaling
- Provided a warm greeting to arriving patients and assisted in distributing essential forms required prior to appointments
- Exhibited professionalism while answering phones, scheduling appointments, and responding to patient inquiries
- Established clean, sterile and welcoming environment for patients
- Took medical and dental history and recorded vital signs of patients
- Reviewed medical records to ensure accuracy of required information needed for pre-authorization requests
- Verified patient eligibility for insurance coverage by contacting insurance carriers and obtaining the necessary authorization numbers.
Front Desk Receptionist
Low Country Eye Care
11.2021 - 09.2023
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Maintained organized and clean front office area to create professional and welcoming environment for visitors and employees.
- Scheduled, coordinated and confirmed appointments and meetings.
- Delivered outstanding first impressions by warmly greeting visitors upon arrival at the front desk.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
Education
High School Diploma -
Bradwell Institute
Hinesville, GA05.2017
Skills
Patient Relations
Certification
- Dental Assistant Certification, 2019
- Radiology Certification, 2019
- CPR Certified, 2023
Timeline
DENTAL ASSISTANT/FRONT DESK RECEPTIONIST
SGA Dental
05.2024 - Current
DENTAL HYGIENE ASSISTANT/DENTAL ASSISTANT/FRONT DESK RECEPTIONIST
Dental Wellness Center
10.2023 - 05.2024
Front Desk Receptionist
Low Country Eye Care
11.2021 - 09.2023
High School Diploma -
Bradwell Institute
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