Ashaunti Morris
Norfolk,VA
Summary
Courteous upbeat medical receptionist and Admin. specialist with over 6 years experience. Skilled at working in a high paced Military Treatment Facility, greeting patients, answering multi phone lines, scheduling patients and verifying insurance. I am a dependable and hardworking employee, who always goes above and beyond for the company.
Overview
8
8
years of professional experience
Work History
Patient Administration Specialist
U.S Army
Fort Wainwright, AK
08.2020 - 01.2024
- Greeted and checked patients in and out, updating patient information in computer system.
- Verified insurance coverage for appointments and collected co-payments as required.
- Scheduled patient appointments, verifying accuracy of appointment times with providers.
- Answered incoming calls, responding to inquiries from patients and other medical offices.
- Maintained patient records in accordance with HIPAA regulations including data entry of patient information into the electronic medical record system.
- Reviewed medical records to ensure accuracy and completeness.
- Processed referrals for specialist care when requested by physicians or patients.
- Collected, filed, scanned, and retrieved confidential patient information.
- Maintained accurate documentation of all activities related to medical records.
- Maintained electronic medical records for all clients
- Verified record copies before handing each over to check for and remove unnecessary details.
Cashier
Fred Meyer
Fairbanks, AK
04.2022 - 03.2023
- Greeted customers and answered any questions they had about the store's products and services.
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Counted money in cash drawer at the beginning of shift to ensure that amounts were correct and have sufficient change.
- Issued receipts, refunds, credits or change due to customers.
- Stocked shelves with merchandise when needed.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Maintained cleanliness of checkout area including countertops, registers, windowsills and floors.
- Delivered high level of customer service to patrons using active listening and engagement skills.
- Built and maintained productive relationships with employees.
Dental Assistant
Smiling With Love Pediatric Dentistry
Virginia Beach, VA
08.2017 - 10.2019
- Being the face of the dental office by welcoming 100+little children, comforting them before their dental appointment.
- Educated patients on proper oral hygiene techniques and habits.
- Maintained a neat, clean and organized environment throughout the office.
- Provided chair-side assistance during dental procedures, including passing instruments to the dentist and holding suction devices.
- Performed administrative duties such as scheduling appointments, answering telephones and updating patient records.
- Sterilized instruments according to established guidelines and protocols.
- Kept accurate records of dental treatments provided for each patient's visit.
- Provided support services such as stocking rooms with supplies, cleaning trays and changing linens between patients.
Sale Associate
TJ Maxx
06.2016 - 05.2017
- Delivering a highly satisfied customer experience by engaging and interacting with all customers
- Accurately ring customers purchases/ returns
- Promote credit card and loyalty programs
- Kept store floor organized and clean
- Provide information about products in the store
Education
Medical Administration
Joint Base San Antonio -Fort Sam Houston
Fort Sam Houston, TX07-2020
Dental Assisting
Virginia Beach Technical And Career Education Center
Virginia Beach, VA06.2017
High School Diploma -
Ocean Lakes High School
Virginia Beach, VA06.2016
Skills
- Customer service
- Attention to detail
- Scheduling
- Medical terminology
- HIPAA
- Communication abilities
- Medical records
- Organization
- Receptionist
- Professional
Additional Information
- Willing to relocate: Anywhere
Timeline
Cashier
Fred Meyer
04.2022 - 03.2023
Patient Administration Specialist
U.S Army
08.2020 - 01.2024
Dental Assistant
Smiling With Love Pediatric Dentistry
08.2017 - 10.2019
Sale Associate
TJ Maxx
06.2016 - 05.2017
Medical Administration
Joint Base San Antonio -Fort Sam Houston
Dental Assisting
Virginia Beach Technical And Career Education Center
High School Diploma -
Ocean Lakes High School