Summary
Overview
Work History
Education
References
Availability
Languages
Additional Information - Summary
Desired Locations
Timeline
Generic

Ashaunti Semien

Beaumont

Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and a positive attitude will make a difference. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Overview

5
5
years of professional experience

Work History

Braider Cosmetologist/ Hairstylist

Kutz and Kurlz
Beaumont
09.2022 - 11.2024
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Engaged positively with clients to deliver memorable customer experiences that resulted in repeat business.
  • Met with customers to discuss style preferences and special requirements before treatment.
  • Treated customers to shampooing and head massage to promote loyalty.
  • Scheduled client appointments.
  • Responded to customer inquiries by phone, email and in person.
  • Operated cash registers to receive payments from patrons.
  • Ordered, displayed and maintained supplies.
  • Developed new styles and techniques.
  • Massaged and treated scalp using hands, fingers or vibrating equipment.

Entry-Level Cruise Reservationist

American Cruise Airline
Guilford
10.2023 - 12.2023
  • Handled cruise reservations and bookings efficiently and accurately through online platforms and direct communication with cruise lines
  • Communicated with clients via phone, email, or online chat to understand their cruise preferences, budget, and special requirements.
  • Provided exceptional customer service by assisting clients in booking cruise vacations, addressing inquiries, and resolving concerns promptly.
  • Utilized reservation systems and CRM software to accurately input booking details, process payments, and update client profiles.
  • Maintained a deep knowledge of cruise itineraries, destinations, and promotional packages to offer tailored recommendations to clients.
  • Applied sales techniques, such as upselling cruise upgrades and cross-selling additional services (e.g., excursions, travel insurance), to increase revenue.
  • Ensured accuracy and attention to detail when reviewing customer itineraries, travel documentation, and policy requirements.
  • Collaborated with the customer service team to handle high call volumes and provide timely responses to client needs.
  • Stayed updated on industry trends, cruise line policies, and destination requirements to educate and guide customers effectively.

Package Handler

FedEx Ground
Beaumont
09.2020 - 03.2021
  • Load and unload shipments from trucks and pick up and move heavy package items.
  • Pack sealed or affixed postage to prepare materials for shipping.
  • Communicate both prompt and effectively, in noisy operations environment.
  • Fill client orders while keeping daily quality and production targets by using a RF scanner.
  • Manage packaging process and communicate with key stakeholders throughout the design to launch process.

Cashier

Markest Basket
Beaumont
10.2019 - 12.2020
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Answered customer questions and provided store information.
  • Collected payments and provided accurate change.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Helped customers find specific products, answered questions and offered product advice.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Worked closely with front-end staff to assist customers.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Helped with purchases and signed customers up for rewards program.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Processed refunds for worn, damaged and broken merchandise.
  • Used suggestive selling techniques to promote add-on sales.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.

Education

High school diploma or equivalent -

West Brook High School
Beaumont, TX, United States
06.2020

References

Dejoi, Owner, 4093510266

Availability

Permanent, Temporary, Full-time

Languages

Advanced, Advanced, Intermediate

Additional Information - Summary

Flexible hard worker ready to learn and contribute to team success. Dedicated employee known for punctuality, pursuing employment options where good customer service and a positive attitude will make a difference. Highly motivated employee with a desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. A hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. A committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to enhance the organizational brand. Responsible and motivated student ready to apply education in the workplace. Offers excellent technical abilities with software and applications, ability to handle challenging work, and excellent time management skills. Recent graduate with excellent research, technical, and problem-solving skills. Detail-oriented and able to learn new concepts quickly.

Desired Locations

  • Washington, District of Columbia, United States
  • Baltimore, Maryland, United States
  • Rockville, Maryland, United States
  • Arlington, Virginia, United States

Timeline

Entry-Level Cruise Reservationist

American Cruise Airline
10.2023 - 12.2023

Braider Cosmetologist/ Hairstylist

Kutz and Kurlz
09.2022 - 11.2024

Package Handler

FedEx Ground
09.2020 - 03.2021

Cashier

Markest Basket
10.2019 - 12.2020

High school diploma or equivalent -

West Brook High School

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Ashaunti Semien