Ashawna Peoples
Jacksonville
Summary
Experienced in various leadership roles, my ability to consistently receive positive feedback from colleagues has reinforced my commitment to excellence. With a natural inclination for organization and efficiency, I proactively anticipate challenges and plan ahead to ensure smooth operations. Prioritizing the need for neatness and seamless functioning, I strive to create an environment that fosters productivity and success.
Overview
7
7
years of professional experience
Work History
Warehouse Associate
Kelly Services
01.2021 - Current
- Processed orders quickly and accurately
- Partnered with team members to efficiently handle routine operations
- Maintained cleanliness in the warehouse by sweeping, mopping, dusting, and disposing of waste materials appropriately
- Operated various warehouse equipment, including corrugate bins and pallet jacks
- Assisted with loading and unloading trucks using hand trucks, dollies, and ramps as needed
- Maintained safe work environment by consistently following safety regulations
- Disposed of damaged or defective items
PM Chutes Manager
Kelly Services
08.2024 - Current
- Managed project risks for minimizing potential delays.
- Developed risk mitigation strategies for reducing operational impacts.
- Implemented process improvements for enhancing project delivery.
- Coordinated with suppliers for timely procurement of resources.
- Improved team performance by providing constructive feedback and guidance.
- Efficiently managed multiple projects while maintaining a strong focus on quality control and client satisfaction.
- Collaborated with cross-departmental teams to improve the work-flow
Medicare Representative
Results CX
04.2020 - 06.2020
- Assisted customers with enrollments into Medicare programs by accurately completing enrollment forms and verifying eligibility criteria
- Successfully communicated product information, pricing details, eligibility requirements, and other relevant information regarding Medicare products to customers
- Maintained up-to-date knowledge of healthcare industry developments related to Medicare coverage options and plan changes
- Collaborated closely with members of the team in order to assist them in providing accurate information about products and services offered
Student Intern
VyStar Credit Union
06.2018 - 05.2020
- Assisted with clerical needs including answering telephone calls, performing database entry, working at the front desk and drafting correspondence
- Cleaned and organized rooms, materials and supplies
- Adhered to strict security protocols to protect confidentiality of all data
- Scanned and shredded files and transaction tickets after allotted time
- Established and maintained a positive demeanor with employees and customers
- Built relationships with customers by providing exceptional customer service experience
- Provided excellent customer service in a high-volume banking environment, including cash handling and account inquiries
- Balanced cash drawer and maintained full accountability for assigned cash on hand
- Greeted customers with professionalism and friendly and courteous demeanor
- Resolved customer complaints in a timely manner while maintaining the highest level of professionalism
- Answered customer questions regarding account information, transaction processing and fees
Education
High School Diploma -
Wolfson High School
01.2020
Skills
- Organized
- Punctual
- Data Entry
- Adaptability
- Bilingual (basic spanish)
- Fast learner
- Leadership skills
- Money-Handling
- Error Review
- Inventory Record Keeping
- Protective Equipment Knowledge
- Restocking
- Communication
- Project management
- Schedule development
- Team leadership
- Conflict resolution
- Project coordination
- Process improvement
- Strategic planning
- Communication skills
- Client interaction
References
Fredrick Walker -904.236.9562
Marie Edwards - 904.235.8826
Aaron Sims - 904.868.5675
Languages
Spanish
Limited Working
Timeline
PM Chutes Manager
Kelly Services
08.2024 - Current
Warehouse Associate
Kelly Services
01.2021 - Current
Medicare Representative
Results CX
04.2020 - 06.2020
Student Intern
VyStar Credit Union
06.2018 - 05.2020
High School Diploma -
Wolfson High School