Ashawrie White
Weddington,NC
Summary
Outgoing, friendly, and personable individual skilled at connecting with diverse groups and individuals. Demonstrated success as a Customer Service Clerk at Harris Teeter, where I consistently showcased my strengths and warm demeanor. Received continuous positive feedback from both management and customers, validating my ability to maintain a professional yet friendly attitude. Committed to creating a safe, welcoming, and positive work environment. Prioritizes building trust and respect with customers and co-workers. Recognized for organizational skills, dependability, and quick learning abilities. Thrives in managing multiple priorities while maintaining a positive outlook.
Overview
2
2
years of professional experience
Work History
Customer Service Clerk
Harris Teeter
07.2024 - Current
- Managed a high volume of calls, ensuring timely responses and accurate information while greeting customers.
- Issued receipts, processed refunds, credits, exchanges as well as money wires.
- Performed cashier duties such as receiving and recording payments.
- Organized efficient service responses by directing visitors and callers to correct personnel.
- Balanced multiple tasks simultaneously while maintaining composure under pressure during peak hours and challenging situations.
Temporary Administrative Assistant
JMU College of Business: Dean’s Suite
05.2023 - 08.2023
- Created, edited and updated spreadsheets.
- Delivered excellent customer service through prompt responses to client inquiries and addressing concerns effectively.
- Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Office Manager
JMU Hart School of Hospitality, Sport and Recreation Management
08.2022 - 04.2023
- Scheduled and managed room reservations.
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Conducted regular inventory assessments of office supplies, ordering necessary items proactively to prevent stock shortages.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Managed paper and electronic filing systems daily.
- Completed guests, student and staff records, forms reports daily.
Education
Bachelor of Arts -
James Madison University (JMU)
Harrisonburg, VA05.2021
Skills
- Record preparation and management
- Payment Processing
- Customer service excellence
- Computer Proficiency
- Paperwork Processing
- Database entry
- Scheduling and calendar management
- Microsoft Office Suite
- Time Management
- Adaptability and Flexibility
- Task Delegation
Timeline
Customer Service Clerk
Harris Teeter
07.2024 - Current
Temporary Administrative Assistant
JMU College of Business: Dean’s Suite
05.2023 - 08.2023
Office Manager
JMU Hart School of Hospitality, Sport and Recreation Management
08.2022 - 04.2023
Bachelor of Arts -
James Madison University (JMU)
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