Summary
Overview
Work History
Education
Skills
Awards
Affiliations
References
Timeline
Receptionist

Ashbal Arooj

Bensalem,PA

Summary

Aircraft Maintenance Leader with extensive experience at American Airlines, specializing in team leadership and regulatory compliance. Demonstrated success in optimizing maintenance operations and ensuring safety oversight. Committed to operational excellence and employee training, with strong skills in time management and multitasking. Eager to contribute to organizational growth while enhancing professional abilities.

Overview

23
23
years of professional experience

Work History

Crew Chief

American Airlines (PHL)
Philadelphia, PA
03.2008 - Current
  • Job Responsibilities: Working with management, leading and directing mechanics in performing maintenance on aircraft, supervising mechanic crews, evaluating employees' performance, ordering parts, scheduling work, handling incoming calls, and preparing work assignments for the shift. Completing and submitting paperwork, making sure planes are done on time, and operating safely and efficiently.
  • Trained on aircraft: DC-9, Airbus 319, 320, 321, 330, Boeing 737, 757, 767, 777, 787, Embraer 145, 170, 175, 190, CRJ 200, 700, 900, ETOPS qualified, taxi, and tow qualified.
  • Followed and supervised work practices to support safety and risk management guidelines.

Station Supervisor

STS Line Maintenance (TTN)
Trenton, NJ
02.2008 - Current
  • Job Responsibilities: On call line maintenance, service, repair and test aircraft, keeping planes operating safely and efficiently.
  • Trained on aircraft: DC-9, Airbus 319, 320, 321, 330, Boeing 737, 757, 767, Embraer 145, 170, 175, 190, and CRJ 200, 700, 900.
  • Established effective working relationships with vendors, suppliers, customers, government agencies and other stakeholders involved in the day-to-day operations of the station.
  • Instructed employees on proper safety procedures and ensured compliance with all applicable rules and regulations.
  • Supervised and coordinated the activities of station personnel to ensure efficient operations.
  • Trained new hires on company policies and procedures, as well as job-specific duties.
  • Developed work schedules for station personnel and monitored adherence to established schedules.
  • Developed successful team-building initiatives to motivate team members.

Aircraft Maintenance Technician

Swissport USA (PHL)
Philadelphia, PA
05.2006 - 02.2008
  • Job Responsibilities: On call line maintenance, service, repair and test aircraft, keeping planes operating safely and efficiently. Run shifts, Lead and direct mechanics in performing maintenance on Aircrafts.
  • Trained on aircraft: DC-9, Airbus A319, A320, B757, E145, E175, CRJ 200, 700, 900.
  • Assisted in troubleshooting malfunctions in engines and other mechanical systems.
  • Updated technical manuals with latest information regarding changes in design or functionality of various parts.
  • Diagnosed problems related to avionics systems such as autopilot control units and navigation computers.
  • Provided technical advice and guidance to junior technicians when needed.
  • Repaired damaged airframes and wing assemblies using hand tools and power tools.
  • Applied corrosion preventive treatments during regular maintenance checks.

Gate Service Agent

Us Airways (PHL)
Philadelphia, PA
04.2005 - 05.2006
  • Job Responsibilities: boarding people, ticketing, loading and unloading bags, customer service.
  • Communicated effectively with ground crew members to ensure smooth operation of flights.
  • Organized baggage carts for loading onto planes accurately according to airline specifications.
  • Answered customer inquiries regarding flight schedules, destinations, fares, and regulations.
  • Greeted customers in a friendly and professional manner.
  • Processed payments for tickets, baggage fees, and other services.
  • Assigned seating to passengers based on availability and preferences.
  • Ensured compliance with safety regulations by performing pre-flight inspections of aircrafts cabin areas.
  • Communicated important information to passengers regarding delays or cancellations due to weather or mechanical issues.
  • Provided clients with assistance in preparing required travel documents and forms.
  • Delivered exceptional service to every customer through active engagement, effective listening and well-developed interpersonal skills.
  • Printed itineraries and tickets for passengers each day.

Sales Associate

Hudson News (PHL)
Philadelphia, PA
05.2003 - 01.2005
  • Job responsibilities: sales, in charge of cash registers, stocking merchandize, assisting supervisor in various decisions and jobs.
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.
  • Conducted inventories on a regular basis to track stock levels.
  • Developed promotional strategies to increase sales volume.
  • Organized stockroom shelves according to size, color or style.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Adhered to company initiatives and achieved established goals.
  • Worked with fellow sales team members to achieve group targets.

Sales Associate

National Whole sale liquidators (PHL)
Philadelphia, PA
11.2002 - 05.2003
  • Job responsibilities: sales, in charge of cash registers, stocking merchandise, and assisting the supervisor in various decisions and jobs.
  • Handled customer complaints in a professional manner.
  • Provided accurate information about products, prices and services.
  • Conducted inventories on a regular basis to track stock levels.

Gas Station Attendant

Coastal Gas Station & Lot Stores (PHL)
Philadelphia, PA
09.2002 - 11.2002
  • Job responsibilities: sales, in charge of cash registers, stocking merchandise, and assisting the supervisor in various decisions and jobs.
  • Performed daily inventory checks on various products to ensure adequate stock levels.
  • Trained new employees on company policies and procedures.

Education

MBA - Business Administration and Management

Pittsburg State University
Pittsburg, KS
12-2024

Bachelor of Science - Aviation Maintenance Technology

Thomas Edison State University
Trenton, NJ
01.2011

Airframe and Power plant License -

Aviation Institute of Maintenance
Philadelphia, PA
01.2005

GED -

Community College of Philadelphia
Philadelphia, PA
01.2003

Some College (No Degree) - Aviation Maintenance Management

Embry-Riddle Aeronautical University
Daytona Beach, FL

Skills

  • Aircraft maintenance management
  • Regulatory compliance
  • Safety oversight
  • Parts procurement
  • Team leadership
  • Project coordination
  • Effective communication
  • Customer service support
  • Employee training
  • Maintenance documentation
  • Technical problem-solving
  • Decision-making skills
  • Multitasking proficiency
  • Operational awareness
  • Collaborative teamwork
  • Organizational skills
  • Self-direction
  • Aircraft maintenance
  • Teamwork and collaboration
  • Organization and time management
  • Multitasking
  • Organization
  • Human resources knowledge

Awards

Judge of Elections Bensalem Township Upper 8 (Nov 2021), Vice President of Political PAC (Americanrealvoice@gmail.com) arvoice.org (2021), Bucks County Coordinator for Senator Doug Mastriano for Governor Pennsylvania ronaroojdoug4gov@gmail.com (2022)

Affiliations

Board Member, Soccer Commissioner

Valley Athletic Association

Bensalem, PA

Soccer Coach

Valley Athletic Association

Bensalem, PA

References

References available upon request.

Work Type

Full TimePart TimeInternship

Work Location

RemoteOn-Site

Timeline

Crew Chief

American Airlines (PHL)
03.2008 - Current

Station Supervisor

STS Line Maintenance (TTN)
02.2008 - Current

Aircraft Maintenance Technician

Swissport USA (PHL)
05.2006 - 02.2008

Gate Service Agent

Us Airways (PHL)
04.2005 - 05.2006

Sales Associate

Hudson News (PHL)
05.2003 - 01.2005

Sales Associate

National Whole sale liquidators (PHL)
11.2002 - 05.2003

Gas Station Attendant

Coastal Gas Station & Lot Stores (PHL)
09.2002 - 11.2002

MBA - Business Administration and Management

Pittsburg State University

Bachelor of Science - Aviation Maintenance Technology

Thomas Edison State University

Airframe and Power plant License -

Aviation Institute of Maintenance

GED -

Community College of Philadelphia

Some College (No Degree) - Aviation Maintenance Management

Embry-Riddle Aeronautical University

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