Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Ashbell Huffmon

YULEE,Florida

Summary

Detail-oriented patient access representative with administrative and medical office experience, specializing in patient registration, insurance verification, and customer service. Skilled in EMR systems, payment collection, and maintaining accurate patient records. Demonstrates strong organizational and communication skills to ensure efficient patient intake and support a positive patient experience in fast-paced healthcare environments.

Overview

7
7
years of professional experience

Work History

Bedboard Registrar

Southeast Georgia Health System
Brunswick, GA
01.2026 - Current
  • Managed patient registration processes, ensuring compliance with healthcare regulations and policies.
  • Developed and implemented efficient workflows to enhance data accuracy during patient admissions.
  • Trained new staff on electronic health record systems to improve operational efficiency.
  • Coordinated with clinical departments to streamline patient flow and reduce wait times.
  • Do all the direct admissions from outside hospitals and doctors offices.
  • Place all patients in hospital rooms based on level of care from the ER.
  • Hospice admissions.

Patient Access Representative

Coastal Vision Center
Callahan, FL
11.2023 - 01.2026

* Greeted and registered patients, ensuring accurate demographic and insurance information was entered into the system

*Coordinated patient check-in and check-out processes for appointments, supporting efficient patient flow

*Scheduled in office procedures, eye exams, and medical or emergency appointments, collaborating with multiple departments

*Verified insurance eligibility and collected payments, informing patients of financial responsibilities at registration

*Prepared patient charts and documentation to meet regulatory and accreditation standards for next day clinics

*Sent faxes to other healthcare providers and maintained clear communication between departments

*Demonstrated strong customer service and phone etiquette while addressing patient inquiries and concerns

Patient Access Representative

Coastal Spine and Pain Institute
Fernandina Beach, FL
02.2022 - 11.2023

*Greeted and registered patients, ensuring accurate demographic and insurance information was entered into the system

*Coordinated patient check-in and check-out process for appointments, supporting efficient patient flow

*Scheduled procedures, and medical or emergency appointments, collaborating with multiple departments

*Verified insurance eligibility and collected payments, informing patients of financial responsibilities at registration

*Prepared patient charts and documentation to meet regulatory and accreditation standards for next day clinics

*Sent faxes to other healthcare providers and maintained clear communication between departments

*Demonstrated strong customer service and phone etiquette while addressing patient inquiries and concerns

Patient Access Rep II

Baptist Medical Center Nassau
Fernandina Beach, FL
04.2019 - 01.2022

*Greeting incoming patients and coordinating the registration process with applicable departments

*Creating accurate patient encounter records by collecting and entering appropriate demographics into the computer system

*Assist when rescues come in the back door needing to register patients for ER physcians

*Assist the HUK on registration and any paperwork needed for helicopters, transports, and ambulances

*Gathering and processing patient registration data required to meet state, federal, and accreditation standards, and ensure that patients are aware of hospital policies and procedures

*Informing patients of there estimated financial responsibility for services, and collecting the respective payment due at time of registration or pre=registration i.e, co-pays, deductible, co-insurance, or estimate for non-covered services

*Assist in helping turn ER rooms for cleaning when necessary if ER is busy

Education

High School Diploma -

Fernandina Beach High School
Fernandina Beach, FL
05-2007

Skills

  • Customer service
  • Insurance verification
  • HIPAA compliance
  • Patient registration
  • Patient check-in
  • Multitasking and organization
  • Appointment scheduling
  • Registration and admissions
  • Phone and email etiquette
  • Medical terminology
  • Healthcare systems navigation
  • Strong empathy
  • EMR
  • Money handling
  • Relationship building
  • Flexible schedule
  • Insurance billing
  • Eligibility determination
  • Payment processing
  • Information collection
  • Registration management
  • System updating
  • Team leadership
  • EMR updating
  • Medical billing
  • Friendly and outgoing
  • Customer follow-up
  • Verbal and written communication
  • Electronic health records
  • Data entry
  • Policy understanding
  • Records maintenance
  • Medical coding
  • Patient identity verification
  • Health insurance knowledge
  • Appointment reminders
  • Insurance company billing
  • Multi-channel communication
  • Registration and scheduling
  • Attention to detail
  • Caring and empathetic
  • Medical insurance
  • Calm and effective under pressure
  • Insurance authorizations
  • Patient documentation
  • Insurance verifying
  • Administrative and office support
  • Multi-line telephone systems
  • Gathering information from patients
  • Insurance forms processing
  • Patient confidentiality and data security
  • Payment collection
  • Clerical and filing support
  • Explaining policy and procedures
  • Documenting and recording information
  • Communicating to patients and families
  • Medical history documentation
  • Schedule coordination
  • Patient intake
  • Database search and data entry skills
  • Benefits explanation

Languages

English
Full Professional

Timeline

Bedboard Registrar

Southeast Georgia Health System
01.2026 - Current

Patient Access Representative

Coastal Vision Center
11.2023 - 01.2026

Patient Access Representative

Coastal Spine and Pain Institute
02.2022 - 11.2023

Patient Access Rep II

Baptist Medical Center Nassau
04.2019 - 01.2022

High School Diploma -

Fernandina Beach High School