Ashton Splawn
Dallas,TX
Summary
Driven property management professional with a proven track record at Summit Parque, excelling in tenant relations and property inspections. Demonstrated expertise in payment collection and fostering community among residents. Skilled in staff management and committed to fair housing mandates, ensuring compliance and high satisfaction. Achieved significant improvements in operational efficiency and tenant satisfaction through strategic leadership and customer service focus. Detail-oriented and organized Property Manager effective at managing personnel, property and special projects. Dedicated to interacting with property office and maintenance staff to manage on-site activities. Focused on achieving occupancy goals and working closely with property owners and decision-makers for various needs.
Overview
7
7
years of professional experience
Work History
Property Manager
Summit Parque
02.2018 - Current
- Handled tenant complaints promptly and appropriately, calling in repairmen, and other support services.
- Maintained positive landlord-tenant relationships, ensuring clear communication and prompt resolution of any disputes.
- Completed final move-out walk-throughs with tenants to identify required repairs.
- Conducted regular property inspections, identifying areas for improvement and proactively addressing potential safety hazards.
- Oversaw lease agreements from inception to termination, ensuring compliance with local regulations and protecting the interests of both landlords and tenants.
- Coordinated with maintenance staff to ensure timely completion of repairs, minimizing downtime for tenants and maintaining property aesthetics.
- Followed up on delinquent tenants and coordinated collection procedures.
- Maintained sufficient number of units market-ready for lease.
- Fostered a sense of community among residents through well-planned social events and activities that encouraged interaction amongst neighbors.
- Monitored and tracked payments and expenses, providing timely and accurate financial reports.
FEMA Disaster Housing Inspector
WSP USA Inspection Services
03.2017 - 01.2018
- Streamlined incident documentation procedures using digital tools for faster report submission times and reduced administrative burden on staff members.
- Demonstrated exceptional attention to detail while evaluating structural integrity, habitability, and safety conditions of affected homes.
- Upheld ethical standards of practice by maintaining confidentiality and impartiality throughout assessment processes.
- Developed strong rapport with diverse populations impacted by natural disasters, fostering trust in the inspection process as a means towards recovery assistance accessibilities.
- Increased accuracy of damage assessments through ongoing professional development training sessions on advanced inspection techniques.
- Assisted in the timely distribution of financial aid by promptly submitting detailed inspection reports to FEMA officials.
- Maintained up-to-date knowledge of federal, state, and local building codes to ensure accurate damage assessments.
- Supported homeowners in their recovery process by providing clear information on available assistance programs.
- Completed inspections of current construction, refurbishment and repair projects.
Education
High School Diploma -
Denton High School
Denton, TX06.2012
Skills
- Property Management
- Payment Collection
- Property Inspections
- Customer service-focused
- Rent collection
- Staff Management
- Fair housing mandates
Timeline
Property Manager
Summit Parque
02.2018 - Current
FEMA Disaster Housing Inspector
WSP USA Inspection Services
03.2017 - 01.2018
High School Diploma -
Denton High School