Ashcon Hassanpour
Los Angeles,CA
Summary
- Friendly and enthusiastic Retail Sales Associate. Highly successful at upselling and promoting new products.
- Talented Sales Associate effective at multi-tasking and maintaining a friendly attitude under pressure. Efficiently builds loyalty and long-term relationships with customers while consistently achieving individual sales goals.
- Energetic Salesperson Successful at building a strong customer following, thus increasing repeat business.
Overview
15
15
years of professional experience
Work History
Real Estate Sales Apprentice
Mike Hassan
08.2017 - Current
- Assisted real estate agents with scheduling appointments, conducting market research and preparing sales documents.
- Coordinated open houses and showings for potential buyers and sellers.
- Compiled data from multiple sources to create detailed reports on the local housing market.
- Maintained accurate records of all transactions including contracts, closing statements and other legal documents.
- Created marketing materials such as flyers, brochures and postcards to promote properties listed by the company's agents.
- Researched zoning laws in order to determine if a specific property is suitable for a particular use.
Operations Officer
LA Fitness
11.2024 - 02.2025
- Provided excellent customer care to maintain and improve customer relations, strengthen loyalty and increase product and service sales.
- Implemented processes that simplified procedures and reduced average processing time.
- • Enhanced productivity through developing and implementing effective standard operating procedures.
- • Increased response to unit reports and challenged management to quickly respond to and act on reports.
- Developed strong relationships with clients through excellent customer service and regular followups
- Assisted call-in customers with questions and orders.
- Provided superior service to customers by quickly and courteously responding to requests, inquiries, suggestions and concerns.
- Negotiated contracts with prospective clients, helping to secure long term business partnerships.
- Boosted referral rates by cultivating positive relationships with satisfied customers who were eager to recommend our products/services to others
- Increased sales revenue by consistently meeting
- Met existing customers to review current services and expand sales opportunities.
- Built relationships with customers and community to promote long term business growth.
- Boosted renewal sales by developing and executing targeted marketing campaigns.
- Negotiated contract renewals, ensuring optimal terms for both the company and the client.
- Conducted regular check-ins with clients to address concerns and identify potential areas for improvement before their contracts were up for renewal.
- Identified upselling opportunities to maximize revenue from existing clients.
- Leveraged customer feedback to inform product enhancements, leading to improved client satisfaction and higher likelihood of renewals.
Cashier/Barista/Food Preparation
Ajisen Ramen
02.2015 - 03.2015
- Greeted customers in a timely fashion while quickly determining their needs, Recommended merchandise to customers based on their needs and preferences, Responded to customer questions and requests in a prompt and efficient manner, Engaged with customers in a sincere and friendly manner, Completed all cleaning, stocking and organizing tasks in assigned sales area, Prioritized helping customers over completing other routine tasks in the store, Controlled line and crowd with quick, efficient service, Opened register and carried out other opening duties, Prepared coffee, straightened up chairs and tables, Greeted customers promptly, Received customer payments, Described products and services in detail, Assisted customers in selecting items based on needs, Conducted bulk brews of teas and coffees
Sales Assistant
Coldwell Banker Realty
07.2010 - 01.2015
- Handled customer relations & outside Broker communications, Property showings and tour arrangement, Paperwork review and compilation, Provided reception and telephone services
Education
Associate of Arts - Philosophy
Santa Monica Community College
GED -
Beverly Hills High School
05.2008
Skills
- Customer-service oriented
- Cash register familiarity
- People-oriented
- Technical aptitude
- Basic administrative knowledge
- Fluent in English, French and Farsi
- Detail-oriented
- Experienced with Windows Operating System, Word, and Excel
- Sales experience
- Goal-oriented
- Excellent communication skills
- Friendly demeanor
- Sales Strategy
Accomplishments
- Achieved highest ranking brown belt (junior master) in Traditional Sports Karate, 'Kanzen Budo Kai' (name of Dojo)
- Taught Sports Karate to children for 4 years
- Currently aspiring to transfer to UCLA/USC/CSUN to gain Bachelor's Degree in Philosophy
Languages
English
Professional
French
Professional
Farsi
Professional
Japanese
Elementary
Timeline
Operations Officer
LA Fitness
11.2024 - 02.2025
Real Estate Sales Apprentice
Mike Hassan
08.2017 - Current
Cashier/Barista/Food Preparation
Ajisen Ramen
02.2015 - 03.2015
Sales Assistant
Coldwell Banker Realty
07.2010 - 01.2015
Associate of Arts - Philosophy
Santa Monica Community College
GED -
Beverly Hills High School