Proven track record of providing reliable and efficient service
Enhanced Operational Readiness: Maintained and operated complex air defense systems, ensuring 100% operational readiness during critical military operations. Led a team that achieved a 98% success rate in mission-critical tasks, demonstrating reliability under pressure.
Optimized Inventory Management: Implemented new inventory management processes that reduced order fulfillment time by 30%, consistently meeting or exceeding customer expectations for delivery times. Managed inventory worth over $500,000 with zero discrepancies over two years.
Efficient Technical Support: Provided technical maintenance and troubleshooting for advanced air defense systems, reducing system downtime. Trained junior personnel in technical diagnostics, enhancing overall team efficiency.
Exemplary Customer Support: Delivered exceptional customer service in a high-volume retail environment, consistently receiving positive feedback from customers and supervisors.
Overview
8
years of professional experience
Work History
Army Active Duty Military
Air Defense Enhanced Early Warning Systems Operator
04.2020 - 07.2022
Job overview
Army Fort Hood, TX 14H, Special Assessment 6N (THAAD) 2020/04/15 - 2022/07/25
The Enhanced Early Warning Operator supervises or serves in a Patriot air defense unit or as a member of an air defense activity engaged in operations or intelligence functions of liaison units
Supervised and served in a Patriot air defense unit, performing operations and intelligence functions.
Managed air defense C4I system setup, maintenance, and troubleshooting, ensuring operational readiness.
Successfully obtained Top Secret Clearance, demonstrating trustworthiness and reliability.
Conducted technical inspections, preventive maintenance, and system diagnostics using various tools and equipment.
Fastenal
Customer Supply Chain Support
10.2017 - 03.2020
Job overview
Fastenal Enterprise, AL Customer Supply Chain Support 2017/10/13 - 2020/03/24
Coordinated resources and managed inventory to fulfill customer requests efficiently.
Executed inventory fulfillment within customer facilities, ensuring timely and accurate order processing.
Sourced and quoted new and existing products, contributing to business process improvements
Monetized and reported the value of supply chain management activities, showcasing tangible benefits to customers.