Summary
Overview
Work History
Education
Skills
Timeline
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Asheina Johnson

Tyler

Summary

Goal-oriented professional with a proven track record of meeting demanding deadlines and achieving results. Specializing in employee relations, human resources, recruiting, and talent acquisition strategies. Excels at improving organizational effectiveness through effective communication, leadership, and problem-solving techniques. Focuses on creating a productive work environment and fostering personnel development. Known for consistently exceeding expectations in managing personnel records, coordinating training initiatives, and optimizing resource allocation. Possesses versatile skills in project management, problem-solving, and collaboration. Recognized for adaptability and proactive approach in delivering effective solutions.

Overview

17
17
years of professional experience

Work History

Field Recruiter

Employbridge/Remedy Intelligent Staffing
07.2024 - Current
  • Researched, identified, and sourced qualified candidates through various channels including job boards, social media, referrals.
  • Conducted in-depth phone screens and interviews for potential candidates.
  • Assisted in the development of recruiting strategies to meet the organization's goals.
  • Attended career fairs or other events to promote employer brand and attract talent.
  • Analyzed existing recruitment procedures and recommended improvements when necessary.
  • Participated in special projects related to recruitment process improvement initiatives.
  • Provided feedback on sourcing methods used by internal recruiters and teams.
  • Followed up with potential hires throughout the recruitment process.
  • Completed human resource operational requirements by scheduling and assigning employees.
  • Conducted phone interviews to assess applicants relevant knowledge, skills, experience and aptitudes.
  • Conducted reference checks, background screening and other pre-employment checks to verify information on applicant's resume.
  • Generated and analyzed reports to monitor employee engagement and attrition trends.
  • Assisted with writing job postings and job descriptions for boards.
  • Created and delivered HR training sessions to staff, managers and executives.
  • Operated and maintained applicant tracking and candidate management systems.
  • Ensured compliance with all applicable laws regarding employment practices.
  • Facilitated job application processes for qualified candidates.
  • Managed candidate activity within Applicant Tracking System (ATS).
  • Participated in local job fairs and recruitment events for prospective hiring.
  • Updated and maintained candidate records in the recruitment database.
  • Assisted with the onboarding process for new hires.
  • Conducted reference and background checks on prospective employees.
  • Managed full-cycle recruiting process, from sourcing candidates to extending offers.
  • Hired employees and processed hiring-related paperwork.
  • Informed job applicants of duties and responsibilities, compensation, and benefits.
  • Scheduled or conducted new employee orientations.
  • Selected qualified job applicants or referred to managers to make hiring recommendations.
  • Maintained current knowledge of equal employment opportunity and affirmative action guidelines and laws.

Office Manager

Chep Usa
04.2023 - 03.2024
  • Provided guidance to managers on employee relations issues.
  • Maintained accurate records of personnel data in the HRIS system.
  • Fostered a positive workplace environment through effective communication.
  • Advised management on best practices for performance management processes.
  • Facilitated organizational development initiatives such as talent reviews and succession planning.
  • Coordinated benefit administration activities such as enrollments, changes, terminations.
  • Worked cross-functionally to optimize efficiency and execute on HR business processes.
  • Managed recruitment processes, interviews, ensuring timely and efficient hiring.
  • Coordinated employee recognition programs to boost morale and reward outstanding performance.
  • Advised management and staff on labor laws and HR policies, reducing legal risks and ensuring regulatory compliance.
  • Hired employees and processed hiring-related paperwork.
  • Interpreted and explained human resources policies, procedures or regulations.
  • Ensured compliance with internal policies and procedures related to accounts payable processes.
  • Developed strong working relationships with internal departments in order to ensure timely resolution of inquiries related to accounts payable matters.
  • Handled accounts payable and receivable, including invoicing and payment processing.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
  • Established team priorities, maintained schedules and monitored performance.
  • Cultivated positive rapport with fellow employees to boost company morale and promote employee retention.
  • Defined clear targets and objectives and communicated to other team members.
  • Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.

HR Coordinator

University of Texas Health Science Center at Tyler
01.2022 - 04.2023
  • Assisted with the recruitment process by posting job openings, scheduling interviews, and verifying candidate qualifications.
  • Investigated complaints about discrimination or harassment brought forward by employees.
  • Managed employee onboarding with enriching internal and external training development of both online and traditional environments.
  • Worked with HR department to devise and update policies as needed for corporate accountability and workplace health.
  • Coordinated employee engagement activities to boost morale and productivity.
  • Coordinated scheduling of appointments across multiple departments to optimize patient care.
  • Processed patient co-pays, deductibles, and other payments, ensuring accurate financial records.
  • Explained policies, procedures and services to patients.
  • Monitored budgets and expenditures to ensure cost-effectiveness while maintaining quality standards.
  • Led team meetings and one-on-one coaching sessions to continuously improve performance.
  • Enhanced team member performance through use of strategic and tactical approaches, motivational coaching and training.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Conducted frequent one-on-one meetings with team members to assess their performance and priorities while also providing constructive feedback.
  • Evaluated individual and team business performance and identified opportunities for improvement.
  • Managed HRIS, ensuring efficient data management and reporting capabilities.
  • Handled employee discipline and termination to address policy infractions.
  • Aligned HR policies with federal and local regulations.
  • Conducted employee onboarding activities including orientation, benefits enrollment, and new hire paperwork.
  • Communicated with patients, ensuring that medical information was kept private.
  • Liaised with other healthcare professionals to develop comprehensive patient care plans and provide highest quality of care.

Office Coordinator- Human Resource Generlist

UT Health East Texas-Ardent Health Services
10.2019 - 12.2022
  • Created and maintained filing systems, both paper and electronic.
  • Prepared reports on key metrics related to diversity and inclusion initiatives such as gender pay gap or representation of minority groups in leadership roles.
  • Worked with department managers to assess needs.
  • Scheduled meetings with employees to address concerns and grievances.
  • Attended conferences, workshops and special events to recruit qualified candidates for company.
  • Supported and processed timekeeping and payroll processes; worked closely with management to confirm timecard accuracy in UGK and Kronos systems for discrepancies.
  • Entered procedure codes and diagnosis codes into medical billing software.
  • Verified benefits and worked with insurance companies to obtain payments.
  • Addressed complaints made by patients and staff by escalating issues to supervision for further investigation.
  • Oversaw office records and maintained strict document control.
  • Maintained patient databases and updated information in alignment with HIPAA protocols.
  • Managed office activities by maintaining communication between clients, tracking records, and filing all documents.
  • Organized meetings for executives and coordinated availability of conference rooms for participants.

Quality Assurance Associate Clerical/ Freight Handler/Stocker

Walmart Distribution Center
03.2015 - 02.2019
  • Performed data entry, maintained records, processed staff errors, ensured workplace safety, conducted audits, packaged and sorted freight, and developed programs to meet organizational goals.
  • Performed detailed analysis of customer complaints to identify trends and root causes for quality issues.
  • Conducted audits of internal operations to ensure compliance with established policies and procedures.
  • Coordinated with suppliers regarding product compliance, testing, and certification requirements.
  • Created training materials for employees on Quality Assurance topics such as inspection techniques and process validation protocols.
  • Identified potential areas where improvements can be made in terms of overall product quality.
  • Tracked performance metrics related to the effectiveness of Quality Assurance initiatives.
  • Processed high-volume workflows to quality and accuracy.
  • Investigated previously disputed records for accuracy and compliance.
  • Fostered culture of analytical thinking and precision to diagnose quality issues.
  • Partnered with professionals to analyze and drive ad hoc projects and initiatives to completion.
  • Consulted with management and personnel to educate on QA standards.
  • Trained end users on software and hardware functionality, best practices and protocols.
  • Trained employees in proper equipment use and product testing procedures.
  • Participated in technical trainings and workshops to improve skills set and boost overall knowledge.
  • Performed quality control inspections at customer sites to determine alignment with safety regulations.
  • Organized freight in warehouse according to size and weight requirements.
  • Inspected shipments for damages or discrepancies prior to loading and unloading.
  • Operated powered industrial equipment such as forklifts safely and efficiently in accordance with company policies and procedures.
  • Provided assistance in maintaining a safe working environment by adhering to safety protocols set by the company management team.
  • Communicated with drivers and warehouse personnel to expedite loading and unloading processes.
  • Assisted with inventory counts and reconciled numbers with shipping documents.
  • Used digital database to keep records of units and stock moved.
  • Reviewed work orders before starting work to determine necessary materials and meet deadlines.
  • Applied barcodes to cargo and used digital scanners to track and locate materials during transportation.
  • Replenished items to maintain stock availability.

Store Manager/ Specialist

Cricket Wireless Authorized Retailer
11.2014 - 01.2019
  • Attended training events, enforced company policies, hired and trained employees, managed inventory and customer service, boosted productivity and sales, and conducted pre-employment orientations.
  • Prepared staff work schedules and assigned team members to specific duties.
  • Created effective business plans to focus strategic decisions on long-term objectives.
  • Conducted regular meetings with staff members to discuss progress, challenges, and goals.
  • Organized events such as conferences or workshops aimed at improving operational practices in the region.
  • Created performance reviews for staff members based on established criteria.
  • Engaged regularly with vendors and suppliers to negotiate contracts or secure discounts on products or services.
  • Coordinated with other regional managers to ensure consistency in processes across multiple locations.
  • Analyzed financial data related to regional operations performance and prepared detailed reports for executive review.
  • Identified opportunities for cost savings within the region's operations department through process improvements or technology upgrades.
  • Resolved customer complaints quickly while maintaining a positive relationship between customers and management.
  • Maintained accurate records of all operational activities in accordance with company guidelines.
  • Supported regional branches with turnaround management processes, increasing organization and efficiency to enhance profitability.
  • Visited regional locations to verify full functionality and operational effectiveness.
  • Managed inventory control functions and reported discrepancies to corporate headquarters to increase system functionality.
  • Developed operating budgets for each store and worked cooperatively with teams to control expenses, eliminate waste and reduce overhead costs.
  • Created reports and established processes to assist with loss prevention and budget maintenance.
  • Improved regional processes by coming up with effective methodologies to handle customer complaints.
  • Delegated work to staff, setting priorities and goals.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Implemented successful business strategies to increase revenue and target new markets.
  • Coordinated and directed activities of businesses or departments concerning production, pricing and sales.
  • Structured HR consulting services to support clients during organizational developments and changes.
  • Appraised inventory levels on frequent basis, ordering new merchandise to keep quantities well-stocked.
  • Forecasted customer demand to set prices or credit terms for goods or services.
  • Reviewed financial statements and sales or activity reports to measure productivity or goal achievement.

Nursing Assistant

Pulse Staffing
08.2007 - 04.2014
  • Provided high-quality patient care, assessed vital signs, assisted with daily care tasks, addressed call lights, and trained in memory care and long-term resident care.
  • Assisted nurses and physicians with patient care, including bathing, dressing, transferring to beds and wheelchairs, and taking vital signs.
  • Provided companionship to patients, monitored their emotional well-being, and offered reassurance when needed.
  • Collected specimens for laboratory testing such as urine samples and blood draws.
  • Observed patients' conditions regularly for any physical or mental changes and reported findings to the appropriate personnel promptly.
  • Provided assistance to medical staff during tests, treatments and emergency procedures.
  • Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
  • Protected patient, self and others from injury during transfers, lifts and transports by using proper equipment and body mechanics.
  • Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
  • Reported environmental risks or equipment malfunctions to supervisor.
  • Answered patient call signals and signal lights to determine patients' needs.
  • Provided physical support to assist patients with bathing, dressing and toileting.
  • Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
  • Turned and repositioned bedridden patients to prevent bedsores.
  • Safeguarded patient privacy with strict adherence to HIPAA protocols.
  • Planned and served meals and snacks to patients according to prescribed diets.
  • Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
  • Administered medications and educated patients and families on correct at-home administration.
  • Supported daily living activities by serving meals, feeding, ambulating and turning over and positioning patients.
  • Conducted regular rounds to check on patients' safety and proactively address issues.
  • Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.

Education

Bachelor of Science Degree in Business of Administration - Business Management & Human Resources

University of Arizona
Tucson, AZ
10-2025

Skills

  • Project/Operational Management
  • Human Resource/Onboarding Training/Referral Coordinator
  • Leadership/Supervisor/Manager
  • Data Analytical/Data Entry/Book keeping
  • Supply Chain, Accounts Receivable/ Payable
  • Effective Contract Negotiator
  • Team Building/Communication/Excellent Written and Verbal Communication Skills/Superb Business
  • Kronos Payroll/Epic Systems/ServiceNow
  • Microsoft Programs/Excel Programs/ Ten-key by touch/Teams
  • Workplace Conflict Resolution
  • Employee Engagement Strategies
  • Compliance regulations
  • Human Resource Management Systems
  • Social Media Recruiting
  • Background Checks
  • Talent assessment
  • Applicant tracking
  • Employee Relations
  • Resume Screening
  • Reference checking
  • Pre-Employment Screening
  • Performance Evaluation
  • Process Improvement
  • Recruitment
  • Talent Acquisition
  • Policy Development
  • Talent management
  • Administrative Skills
  • New hire paperwork processing
  • Human resources policies
  • Recruitment strategy development
  • Hiring Requirements
  • Candidate and client relations
  • Job fairs planning
  • SHRM standards
  • Data-driven decision-making
  • Client Relationship Management
  • Recruitment Strategies
  • New hire orientations
  • Networking
  • Human Resources Information System (HRIS)

Timeline

Field Recruiter

Employbridge/Remedy Intelligent Staffing
07.2024 - Current

Office Manager

Chep Usa
04.2023 - 03.2024

HR Coordinator

University of Texas Health Science Center at Tyler
01.2022 - 04.2023

Office Coordinator- Human Resource Generlist

UT Health East Texas-Ardent Health Services
10.2019 - 12.2022

Quality Assurance Associate Clerical/ Freight Handler/Stocker

Walmart Distribution Center
03.2015 - 02.2019

Store Manager/ Specialist

Cricket Wireless Authorized Retailer
11.2014 - 01.2019

Nursing Assistant

Pulse Staffing
08.2007 - 04.2014

Bachelor of Science Degree in Business of Administration - Business Management & Human Resources

University of Arizona

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Asheina Johnson