Asheley Starnes
Fort Worth
Summary
Detail-oriented professional with extensive experience in order processing and customer relationship management. Skilled in training new employees and utilizing software systems to enhance operational efficiency. Ready to leverage expertise to drive customer satisfaction and team success.
Overview
8
8
years of professional experience
Work History
Order Desk
ProSource Wholesale Flooring
Haltom City
06.2020 - Current
- Processed customer orders swiftly and accurately, contributing to overall customer satisfaction.
- Tracked orders, inventory, and customer interactions using software systems to ensure accurate order fulfillment.
- Organized and prioritized tasks and activities and worked within strict timeframes and deadlines.
- Trained new employees on product knowledge, ordering process and proper procedures for handling customer service requests.
- Enhanced customer relationships through friendly, knowledgeable communication and support of service goals.
Administrative Assistant
Bailey's Cabinets
Arlington
04.2018 - 05.2020
- Coordinated scheduling and appointments for project installations, facilitating timely project execution.
- Prepared and organized documentation for client meetings and project bids.
- Maintained organized filing systems for physical and electronic documents, ensuring accuracy and confidentiality of records.
- Responded to phone calls and emails to provide information, enhancing effective business correspondence.
- Created travel arrangements and distributed travel details to appropriate personnel.
- Collaborated on planning special events to ensure smooth execution.
Education
High School Diploma -
Croatan High School
Newport06-2010
Skills
- Order management systems
- Order processing
- Inventory management
- Customer relationship management
- Customer tracking
- Data organization
- Remote order support
- Teamwork and collaboration
- Customer service training
Timeline
Order Desk
ProSource Wholesale Flooring
06.2020 - Current
Administrative Assistant
Bailey's Cabinets
04.2018 - 05.2020
High School Diploma -
Croatan High School