Asheli Peppers
Guyton,GA
Summary
Skilled multitasker with superior work ethic and good teamwork, problem-solving and organizational skills. Willing to take on any task to help team. Reliable and dedicated team player with hardworking and resourceful approach. Effective Student committed to learning, developing skills in environmental science and team contribution. Self-directed and energetic with superior performance in both autonomous or collaborative environments working independently and collaborating with others on group projects.
Overview
10
10
years of professional experience
Work History
Uber Driver
Uber
01.2019 - Current
- Developed strong communication skills while interacting with diverse groups of riders daily.
- Responded to passenger concerns and complaints politely and professionally.
- Followed company guidelines and policies when interacting with passengers.
- Assisted passengers with loading and unloading luggage for enhanced customer care.
- Developed excellent time management skills
- Kept meticulous records of mileage, expenses, and maintenance tasks for accurate reporting purposes.
- Demonstrated adaptability by adjusting schedules according to changing demand patterns and taking advantage of surge pricing opportunities when available.
Manager
Starbucks
02.2018 - 01.2019
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing 15 employees to maximize team agility and performance.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Organized professional development programs for staff, leading to improved performance and skill sets.
Manager
Cafe M
01.2015 - 02.2018
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Cross-trained existing employees to maximize team agility and performance.
- Developed a strong company culture focused on employee engagement, collaboration, and continuous learning opportunities.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Reduced operational costs through comprehensive process improvement initiatives and resource management.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Established team priorities, maintained schedules and monitored performance.
- Opened and closed location 5 days a week and monitored shift changes to uphold successful operations strategies and maximize business success.
- Recruited, interviewed and hired 7 employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Controlled resources and assets for department activities to comply with industry standards and government regulations.
Education
Bachelor of Arts - Sustainability
Arizona State University
Tempe, AZ07.2025
Skills
- GIS Framework knowledge and experience
- Four years of environmental science study
- Schedule Management
- Complex Problem-Solving
- Patience and understanding
- Punctuality
- Local knowledge
- Customer Service
- Georgia Driver's License
- Team Leadership
- Time Management
- Verbal and written communication
- Strategic Planning
- Project Management
- Policy Implementation
- Computer Skills
Experience using GIS frameworks and technology
I have used these systems in two of the college courses I have completed. The first was a "Physical Geography" course that included and lab. We used GIS frameworks to map out different terrains. The second was a "Future Thinking and Strategies" course. GIS frameworks were utilized to help predict the impact of future environmental events.
Timeline
Uber Driver
Uber
01.2019 - Current
Manager
Starbucks
02.2018 - 01.2019
Manager
Cafe M
01.2015 - 02.2018
Bachelor of Arts - Sustainability
Arizona State University