Jabneel Springer
Stockbridge,GA
Summary
Experienced SGT (P) Infantryman offering Five + years of experience with United States Army. Solid communication, planning and problem-solving abilities. Outstanding team collaboration and leadership skills.
Overview
18
18
years of professional experience
Work History
Infantry Squad Leader
US Army
Washington , DC
01.2019 - Current
- Coordinated fire suppression actions with air operations and local emergency response entities.
- Demonstrated proficiency in telecommunications equipment to foster critical contact during team missions.
- Organized and directed chain saw work, overseeing tool maintenance and safety measures.
- Constructed and camouflaged infantry positions and equipment to prevent detection.
- Supervised and led squad of twelve soldiers, setting high standard of efficiency, loyalty and integrity.
- Operated heavy equipment, fire equipment and mobile Incident Command Center vehicle.
- Maintained 100% accountability of assigned equipment worth more than $1.5 million.
Customer Service Representative /Baggage Service Agent
Delta Air Lines
02.2015 - Current
- Maintained clean and orderly checkout areas by mopping floors, emptying trash cans and wiping down surfaces.
- Bolstered customer retention by creating and offering unique discount options and inspiring interest in new product lines.
- Offered advice and assistance to customers, paying attention to special needs or wants.
- Enhanced productivity levels by anticipating needs and delivering outstanding support.
- Participated in team meetings and training sessions to stay informed about product updates and changes.
- Cross-trained and provided backup support for organizational leadership.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Trained new personnel regarding company operations, policies and services.
Sales Associate
Rainbow Clothing Store
05.2012 - 01.2015
- Rotated stock and restocked shelves to maintain product availability and store appearance.
- Engaged with customers to effectively build rapport and lasting relationships.
- Trained new employees on customer service, money handling and organizing strategies.
- Built diverse and consistent sales portfolio.
Teacher
Saint Vincent & The Grenadines
09.2005 - 01.2012
- Fostered student curiosity and interest through creative hands-on activities.
- Participated in department meetings to provide input to colleagues about student achievement and improvement.
- Created lessons and online testing materials to facilitate remote learning.
- Participated in parent teacher conference to discuss developments of students and increase support.
Education
MBA - Marketing
University of Maryland - College Park
College Park, MD02.2024
Bachelor of Arts - Marketing
University of Maryland - College Park
College Park, MD08.2022
Associate of Arts - Marketing
University of Maryland - College Park
College Park, MD08.2021
Skills
- Storage Procedures
- Safety Guidelines
- Active Listening
- Critical Thinking and Analysis
- Training Expertise
- Fireteam Operation
- Complex Problem-Solving
- Telecommunications Equipment
- Weapons Management
Accomplishments
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Supervised team of ten staff members.
Affiliations
- American Society of Safety Professionals
- Society of Human Resource Management
- APICS – Association for Supply Chain Management
Timeline
Infantry Squad Leader
US Army
01.2019 - Current
Customer Service Representative /Baggage Service Agent
Delta Air Lines
02.2015 - Current
Sales Associate
Rainbow Clothing Store
05.2012 - 01.2015
Teacher
Saint Vincent & The Grenadines
09.2005 - 01.2012
MBA - Marketing
University of Maryland - College Park
Bachelor of Arts - Marketing
University of Maryland - College Park
Associate of Arts - Marketing
University of Maryland - College Park