Summary
Overview
Work History
Education
Skills
Affiliations
Timeline
Receptionist

Ashely Frederickson

Princeton,Indiana

Summary

Seasoned housekeeper with over 15 years of experience in maintaining clean and sanitary work environments. Skilled in cleaning floors, surfaces, and glass, removing trash, and ensuring building entrances and walkways are neat and tidy. Highly motivated with a strong work ethic, adaptability, and exceptional interpersonal skills. Thrives in unsupervised settings and excels at quickly mastering new skills. Dependable Housekeeping Room Attendant committed to providing exceptional customer service. Folds and counts linens, trains new hires and conducts daily room inspections while remaining attentive to detail. Knowledgeable in hotel policies and standards. Reliable housekeeping worker dedicated to keeping areas clean, organized and tidy. Knowledgeable about cleaning infection-prone areas such as bathrooms with care and attention to detail. Well-organized team player committed to guest satisfaction. Customer-oriented Housekeeping Room Attendant coordinates multiple tasks in fast-paced settings. Amicable with strong communication skills across all levels of a company. Offering a driven work ethic and commitment to achieving results.

Overview

19
19
years of professional experience

Work History

Cook

Casey General Store
Fort Branch, IN
05.2017 - 07.2018
  • Prepared and served meals by reviewing recipes and combining and cooking ingredients.
  • Took inventory counts before and after shifts to complete food inventory or storage sheets.
  • Operated grills, fryers and broilers to cook items to quality guidelines.
  • Enforced proper sanitation practices to prevent spoiling or contamination of foods.
  • Maintained safe operations of food prep equipment to reduce complications and retain safety procedures.
  • Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
  • Managed portion control using correct utensils during preparation and plating.
  • Replenished food items from inventory and rotated ingredients.
  • Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
  • Trained, managed and guided kitchen staff to improve overall performance, service quality and productivity.
  • Retained consistent quality and high accuracy when preparing identical dishes every day.
  • Set up and performed initial prep work for soups, sauces and salads.
  • Interacted with waitstaff regarding special orders for customers with food allergies and gluten intolerance.
  • Wrapped, dated and labeled food items in storage for safety and freshness.
  • Carried pans and trays of food to and from work stations, stove and refrigerator.
  • Followed established procedures and requirements for safe food handling, storage and service.
  • Chopped, diced and sliced vegetables and fruit ahead of rush periods.
  • Coordinated orders to expedite food from kitchen according to cook time and delivery time.
  • Regulated oven, broiler and roaster operations for cooking at correct temperatures.
  • Grilled and deep fried various foods from meats to potatoes.
  • Used standardized recipes and other instructions to prepare food.

Cashier

Taco Bell
12.2014 - 06.2017
  • Worked as a cashier.
  • Answered product questions with up-to-date knowledge of sales and store promotions.
  • Accepted cash and credit card payments, issued receipts and provided change.
  • Operated cash register or POS system to receive payment by cash, check and credit card.
  • Preserved appearance of store by arranging and replenishing displays and merchandise racks.
  • Helped customers find specific products, answered questions and offered product advice.
  • Learned roles of other departments to provide coverage and keep store operational.
  • Delivered high level of customer service to patrons using active listening and engagement skills.
  • Used suggestive selling techniques to promote add-on sales.
  • Answered customer questions and provided store information.
  • Processed refunds for worn, damaged and broken merchandise.
  • Worked closely with front-end staff to assist customers.
  • Directed trash removal and sanitation procedures to keep aisles and register area organized.
  • Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
  • Discounted purchases by scanning and redeeming coupons.
  • Helped with purchases and signed customers up for rewards program.
  • Tracked company inventories, moved excess stock and arranged products to improve sales.
  • Scanned merchandise using point-of-sale system for accurate purchase totals.
  • Collected payments and provided accurate change.
  • Verified customer age requirement for alcohol or tobacco purchases.
  • Trained new team members in cash register operation, stock procedures and customer services.
  • Processed sales transactions to prevent long customer wait times.

Housekeeper

Evansville Airport Hotel
Evansville, IN
02.2005 - 12.2007
  • Handled housekeeping duties and front desk responsibilities
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Removed finger marks and smudges from doors, frames and glass partitions to enhance shine.
  • Used cleaning chemicals following proper guidelines.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Emptied wastebaskets and disposed of soiled linens in guest rooms to reduce spread of germs and enhance freshness.
  • Maintained and organized cleaning supplies stock.
  • Dusted ceiling air conditioning diffusers and ventilation systems to improve airflow.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Reported maintenance concerns or repairs to appropriate supervisor for prompt remediation.
  • Cleaned building floors by sweeping, mopping and scrubbing.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Returned rooms to occupant-ready status to satisfy future guests.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
  • Sanitized and cleaned sinks, mirrors, toilets and showers.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Communicated with maintenance team on damages to repair.
  • Monitored cleanliness of lobby, swimming pool and other common areas.
  • Maintained well-stocked and well-organized service carts to support efficient and timely cleaning services.
  • Waxed and polished wood furnishings to restore faded appearance.
  • Reported damage or theft of hotel property to management.
  • Replaced sheets and pillowcases daily and used hospitality corners on beds to provide comfort for guests.
  • Communicated with customers about requests for additional supplies or cleaning services.
  • Inspected furniture for damage or stains in between guest stays.
  • Cleaned rugs and upholstery using vacuums and fabric shampoo when necessary.
  • Supplied extra towels and toiletries when requested to optimize guest comfort.
  • Sorted and counted linens and organized in storage areas.
  • Swept and damp-mopped private stairways and hallways.
  • Rendered detailed and timely cleaning services while working in fast-paced environment with multiple interruptions.
  • Maintained clean floors throughout property by sweeping, scrubbing and waxing.
  • Dusted and polished fixtures and cabinet hardware to maintain sparkling appearance.
  • Returned vacant rooms to occupant-ready status by deep cleaning, changing linens, restocking inventory and removing trash.
  • Adhered to daily cleaning schedules and updated as needed based on demand.

Office Cleaner

Precision Clean
01.2000 - 01.2003
  • Cleaned offices, lobby windows, and bathrooms.
  • Dusted ledges, countertops, files, office equipment, desks and walls.
  • Vacuumed floors and dusted furniture to maintain organized, professional appearance.
  • Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
  • Handled, labeled and safely stored various hazardous chemicals and solutions to prevent injuries.
  • Followed security rules when disarming alarm systems and leaving.
  • Replenished restroom supplies to maintain soap, paper towels and other product levels.
  • Notified building managers about needed repairs to maintain public safety.
  • Changed light bulbs and completed other light facility maintenance tasks.
  • Kept building interiors appealing with routine deep cleaning of high-traffic areas.
  • Reduced cleaning time significantly while maintaining company quality standards.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Cleaned entrance area glass doors and other surfaces to remove fingerprints and dirt.
  • Organized and cleaned conference rooms with trash removal, floor cleaning and proper chair arrangement.
  • Maintained and sanitized break room and kitchen appliances.
  • Completed deep-cleaning floor buffing, carpet cleaning, duct cleaning and wall washing.
  • Pulled chewing gum from undersides of tables, desks, chairs and various other fixtures, discarding gum and sanitizing area.
  • Addressed minor maintenance issues, reporting more serious conditions to supervisors for attention from maintenance technicians.
  • Handled, mixed and stored chemical cleaners in compliance with safety requirements and standard operating procedures.
  • Completed in-depth restroom cleanings to sanitize partitions, decorations, sinks, counters and mirrors.
  • Completed routine maintenance checks, notifying management of needed repairs.
  • Followed safety processes for all manual and electric cleaning equipment.
  • Followed company uniform, performance and security policies with every job.
  • Monitored supply levels and requested new items to maintain completing daily cleaning tasks.
  • Kept business entrances clean, tidy and professional in appearance.
  • Checked inventory for required supplies and made lists for needed cleaning products.
  • Steam-cleaned or shampooed carpets.
  • Followed chemical cleaner and power equipment procedures to prevent damage to floors and fixtures.
  • Serviced, cleaned and restocked restrooms.
  • Cleaned building floors by sweeping, mopping or vacuuming.
  • Notified managers of repair needs or additions to building operating systems.
  • Met frequently with clients to gain understanding of goals and service needs.
  • Prepared images for client websites with Adobe Photoshop.
  • Submitted rough drafts to management to obtain approval of concepts or work.
  • Researched and gathered information and photographs relating to freelance projects.
  • Reviewed project requirements to evaluate client time and budget constraints and plan workflows.
  • Stored, shared and created documents with Microsoft Word, Google Docs and SharePoint.
  • Performed various laundry duties, including folding, ironing and pressing.
  • Disinfected bathrooms and eliminated mold and soap scum from shower stalls and bathtubs.
  • Sanitized kitchen counters, wiped down cabinets and swept and mopped floors.
  • Interacted positively with residents while cleaning apartments and common areas.
  • Coached new housekeeping personnel by demonstrating approved cleaning procedures.
  • Employed deep-cleaning techniques for areas in need of additional sanitation.
  • Requested maintenance orders to fix non-working equipment and address room damage.
  • Organized supplies for use based on expected customer needs.
  • Cleaned customer laundry according to care instructions for specific garments and articles of clothing.
  • Laundered sheets and removed stains to restore linens to pristine condition.
  • Checked [Number] rooms per day to verify vacancies post-checkout.
  • Followed manufacturer instructions for using chemicals and equipment to avoid burns, injuries and workplace accidents.
  • Washed and polished glass windows and doors to keep entryways clear and professional.
  • Moved beds, sofas and small furniture to wipe down baseboards and remove dust and dirt from hard-to-reach areas.
  • Interacted pleasantly with clients and guests when performing daily duties.
  • Delivered ironing boards, baby cribs and rollaway beds to guests' rooms.
  • Prepared rooms for meetings and arranged decorations, media equipment and furniture for social or business functions.

Education

Diploma - Basic home economics

PCHS K-12 Homeschooled
Princeton, IN
05-2005

Diploma -

High School
05-2005

Skills

  • Front desk skills
  • Managed calendars
  • Scheduled appointments
  • Arranged meetings and conferences
  • Prepared and distributed reports
  • Presentations
  • Other materials
  • Handled confidential documents
  • Maintained their proper organization
  • Coordinated travel arrangements
  • Accommodations for executives and guests
  • BASIC LEARNING
  • Proficient in organizational and timemanagement capabilities
  • Exemplary communication and interpersonal skills
  • Demonstrated capacity to work autonomously
  • Attentive to detail and adept at managing concurrent tasks
  • Extensive housekeeping background spanning two decades
  • Proficiency in customer service
  • Previous experience as a cashier
  • Skilled in calendar management
  • Customer service award
  • Office cleaning
  • Housekeeping
  • Cleaning practices
  • Safety Monitoring
  • Surface sanitation
  • Guest Relations
  • Supply Management
  • Safe Chemical Handling
  • Supply Replenishment
  • Health Standards Compliance
  • Repair Service Coordination
  • Quality Assurance
  • Stain Removal
  • Window Washing
  • Floor Vacuuming
  • Inventory Control
  • Supply Stocking
  • Meeting Room Preparation
  • Quality Control
  • Restroom detailing
  • Chandelier cleaning
  • Residential Cleaning
  • Supply Restocking
  • Customer Service
  • Window Cleaning
  • Restroom Servicing
  • Floor Cleaning, Polishing, and Waxing
  • Time Management
  • Closet detailing
  • Customer Inquiry and Response
  • Equipment Disinfection
  • Kitchen Cleaning and Dishwashing
  • Upholstery Cleaning
  • Dusting
  • Deep Cleaning Protocols
  • Commercial Cleaning
  • Professional and Courteous
  • Focused and detail-oriented
  • Rug and Carpet Cleaning
  • Light fixtures and ceiling fans
  • Polishing surfaces
  • Bloodborne pathogen training
  • Damage and Theft Reporting
  • Ironing clothing
  • Detail-Oriented
  • Building Maintenance
  • Multitasking and Prioritizing
  • Trash Collection and Disposal
  • Service Oriented
  • Mopping and buffing floors
  • Guest Service and Support
  • Cleaning methods
  • Staff Training
  • Drapery Washing
  • Washing windows
  • Health and safety compliance
  • Commercial Equipment Operation
  • Process Improvement
  • Verbal and Written Communication
  • Window Blind Dusting
  • Electronic Communication
  • CDC Sanitation Guidelines
  • Lost and Found Management
  • Guest Request Response
  • Room Maintenance Scheduling
  • Ergonomics and safety training
  • Business Function Preparation
  • Storage Area Management
  • COVID-19 Safety Procedures
  • Germicide Application
  • Steam-Operated Sterilizers
  • Data Entry
  • Furniture Moving
  • Relationship Building
  • Exceptional time management
  • Caring for fine china
  • Able to lift 50 lbs

Affiliations

  • Im a crafter and creator of beautiful things, I love taking hikes and bike rides in the cool night air
  • I maintain my home keeping financial issues under control while keeping my own home clean and organized.
  • we love taking camping trips and family get away's.
  • I love to interior decorate

Timeline

Cook

Casey General Store
05.2017 - 07.2018

Cashier

Taco Bell
12.2014 - 06.2017

Housekeeper

Evansville Airport Hotel
02.2005 - 12.2007

Office Cleaner

Precision Clean
01.2000 - 01.2003

Diploma - Basic home economics

PCHS K-12 Homeschooled

Diploma -

High School

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Ashely Frederickson