Ashely Grace Swartz

- Comprehensive understanding of Pi Beta Phi's foundational values, mission, and history, ensuring alignment of inclusion efforts with organizational principles.

- Assisted in developing chapter-wide policies that promote a culture of acceptance and understanding.

- Maintained competence and sensitivity to the diverse backgrounds, identities, and experiences of members.

- Experienced in facilitating discussions, workshops, and training sessions on DEI topics

- Worked with POS system to place orders, manage bills and handle complimentary items.

- Communicated effectively with hosts, bussers and kitchen staff to prepare for and serve customers.

- Developed rapport with guests and assisted in generating repeat business by providing exceptional customer service.

- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.

- Created a welcoming atmosphere by maintaining a friendly attitude while interacting with guests.

- Maintained daily calendars, scheduled appointments using salon software system and processed payments for services rendered.

- Maintained cleanliness of salon by sweeping floors, wiping down surfaces, and organizing stockroom shelves.

- Greeted each customer and offered assistance in finding requested items, helping boost customer satisfaction.

- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.

- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.