Asher Alexander-Maye
London,Lewisham
Summary
Dynamic professional with a proven track record in safety management and motivational coaching, including a notable tenure at SITEOPS. and Chel-ski. Excelled in enhancing customer satisfaction, safety awareness, and team efficiency. Skilled in CPR First responder, adept at conflict management and emergency response, achieving significant improvements in student retention rates. Fully recovered from a motor accident and am now able to work full-time. Demonstrates strong teamwork, problem-solving, and time-management skills. Prepared to start a career in schools as a teaching assistant and learning mentor in secondary schools. and to make meaningful contributions with commitment and drive. Willing to work with young people to ensure positive school experiences.
Overview
7
7
years of professional experience
Work History
Site Supervisor
SITEOPS
05.2023 - 07.2024
- Trained new team members on site policies and procedures.
- Maintained records and logs of work performed and materials and equipment used.
- Worked with personnel and managers to meet strict timelines.
- Oversaw personnel safety and efforts at work site.
- Supervised material usage and contractor man-hours to keep projects in line with budgetary restrictions.
- Implemented best practices and safe operating procedures.
- Provided clear communication to team members regarding goals, expectations, and individual responsibilities within the project scope.
Delivery Driver
Diliveroo & Just Eat
09.2022 - 04.2023
- Delivered packages to customer doorsteps and business offices.
- Completed on-time deliveries by choosing best and most efficient routes.
- Improved customer satisfaction by ensuring timely and accurate deliveries of products.
- Read maps, followed oral, and written instructions and used GPS technology to make deliveries.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Maintained upbeat, positive attitude in busy, customer-focused environment.
Ski Instructor
Chel-ski
01.2017 - 03.2020
- Promoted a positive learning environment with clear communication, patience, and encouragement throughout each lesson.
- Enhanced safety awareness among students through comprehensive instruction on equipment use and slope navigation.
- Educated students on proper skiing etiquette to foster a respectful atmosphere among all slope users.
- Provided exceptional customer service both on the mountain and during pre-lesson consultations or follow-up conversations.
- Increased student satisfaction and retention rates by providing individual attention, support, and constructive feedback.
- Adapted teaching methods according to weather conditions and terrain changes for optimal student success on the slopes.
- Collaborated with fellow instructors to share best practices, refine teaching methods, and maintain consistency across the team.
- Developed strong relationships with clients, resulting in repeat bookings and recommendations to friends or family members.
- Designed and implemented skill-building exercises that catered to the varying abilities of students, leading to their increased confidence on the slopes.
- Actively sought feedback from clients on lesson quality and instructor performance, incorporating suggestions for ongoing improvement in service delivery.
- Managed group dynamics effectively through conflict resolution strategies that maintained harmony among diverse participants.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Offered constructive feedback to clients to help reach goals.
Education
Carpentry Level 2 (not Completed)
LEWISHAM COLLEGE
LEWISHAM LONDON UK01.2013
FOREST HILL BOYS
SYDENHAM LONDON UK07.2012
Skills
- Group Instruction
- Safety Management
- Injury Prevention
- Progress Monitoring
- Equipment operations
- Guest Services
- Motivational Coaching
- Physical Fitness
- Emergency Response
- Adaptive Instruction
- Weather Awareness
- Group and individual instruction
- Coaching experience
- Critical Thinking
- Safety awareness
- Conflict Management
- Customer Service
- Stress Tolerance
- Personal Counseling
- Player Assessments
- Individualized Coaching
- Time Management
- Student Advising
- Equipment knowledge
- Certified in CPR/AED
Additional Information
Road Accident.
On 2oth September 2020, I was in a terrible road accident. This resulted in one month's hospitalisation, until 16th October 2020. After which I was unable to walk for a further 10 months. I regained my mobility on August 22nd, 2021. I was traumatised and rather despondent after this event but soon regained my self-confidence and was once again able to ride my motorcycle and this I did by taking a job as a delivery driver. Of course, this meant that I had to get up for work every day. So with each delivery I became braver and my resilient. This was a major life-changing event. I was also encouraged to ski again despite the metal pins in my hip foot and legs. I returned to skiing for the first time since my accident. I skied down some challenging slopes in Bavaria.
Timeline
Site Supervisor
SITEOPS
05.2023 - 07.2024
Delivery Driver
Diliveroo & Just Eat
09.2022 - 04.2023
Ski Instructor
Chel-ski
01.2017 - 03.2020
Carpentry Level 2 (not Completed)
LEWISHAM COLLEGE
FOREST HILL BOYS