Asher Smith
Cedar Rapids,IA
Summary
Very upbeat enthusiastic and reliable professional who takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Natural Leader. Skilled in anticipating customer needs, addressing complaints, and resolving issues in a timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Overview
3
3
years of professional experience
Work History
Landscape Company Co Owner
AM Enterprise
04.2023 - 11.2023
- Established foundational processes for business operations.
- Introduced new methods, practices, and systems to reduce turnaround time.
- Handled customer inquiries and suggestions courteously and professionally.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
- Answered constant flow of customer calls with minimal wait times.
- Updated account information to maintain customer records.
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Landscape Foreman
JimBob's Lawncare
04.2021 - 02.2023
- Operated landscaping equipment with focus on safety and machine longevity.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Maintained grounds by trimming, weeding, and general clean-up.
- Installed and maintained landscapes at homes, offices, and parks.
- Operated skid steers, wheel loaders, forklifts, and yard goats.
- Performed planting, watering, mulching, and edging of lawns.
- Assisted with weekly project planning and crew scheduling.
Education
No Degree - Business
Coe College
Cedar Rapids, IA05.2027
High School Diploma -
John F Kennedy High School
Cedar Rapids, IA05.2023
Skills
- Team building
- Interpersonal skills
- Goal setting
- Effective communication
- Confident delivery
- Body language mastery
- Team collaboration
- Adaptability and flexibility
- Multitasking capabilities
- Customer Service
- Calm Under Pressure
Freshmen on Coe's Football Team
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Timeline
Landscape Company Co Owner
AM Enterprise
04.2023 - 11.2023
Landscape Foreman
JimBob's Lawncare
04.2021 - 02.2023
No Degree - Business
Coe College
High School Diploma -
John F Kennedy High School