Experienced with small business management, focusing on operational efficiency, customer satisfaction, and team leadership. Utilizes strategic planning and resource management to ensure business growth and sustainability. Track record of fostering collaborative environments and delivering consistent results.
Overview
4
4
years of professional experience
Work History
Small Business Owner
Flint Hills Firewood
11.2023 - Current
Managed daily operations for a successful small business, ensuring efficient processes and quality services.
Established a loyal customer base by providing personalized attention, addressing concerns promptly, and exceeding expectations.
Promoted business via social media to generate leads and maximize brand identity.
Enhanced company reputation by consistently delivering exceptional service quality to customers.
Advertised products and services online, social media and through traditional campaigns to target ideal consumers.
Created financial plans and budgets to optimize resources, track expenses, and ensure profitability.
Hired, trained, and supervised staff to maintain high levels of productivity and customer satisfaction.
Researched trends and current innovations to determine competition and develop competitive pricing points.
Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
Developed strategic partnerships with suppliers, negotiating favorable terms to control costs and improve product offerings.
Diversified product offerings to meet changing customer needs and tap into new markets.
Interacted well with customers to build connections and nurture relationships.
Managed purchasing, sales, marketing and customer account operations efficiently.
Laborer
Wells Custom Cabinets and Renovations
06.2023 - Current
Loaded, unloaded, and moved material to and from storage and production areas.
Expanded skill set through continuous learning of new techniques, tools, and equipment related to laborer tasks.
Improved worksite efficiency by maintaining clean and organized work areas.
Contributed to successful completion of projects by following instructions from supervisors and adapting to changing priorities.
Promoted a positive work environment by demonstrating strong teamwork and communication skills.
Demonstrated flexibility with shifting responsibilities based on project needs, contributing to overall productivity levels.
Maintained high-quality workmanship through attention to detail and adherence to industry standards.
Bolstered team morale with a positive attitude and willingness to help others when needed.
Assisted in reducing material waste by accurately measuring, cutting, and assembling materials as needed.
Installed drywall, siding and other structural components.
Finished surfaces of woodwork or wallboard in houses and buildings with paneling, paint and hand tools.
Senior Conservation Manager
B&G Farm
01.2021 - Current
Managed and motivated employees to be productive and engaged in work.
Accomplished multiple tasks within established timeframes.
Maintained professional, organized, and safe environment for employees and patrons.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
Led cross-functional teams to achieve project goals, fostering collaboration and innovation.
Facilitated team brainstorming sessions that led to innovative solutions for long-standing operational challenges.
Established team priorities, maintained schedules and monitored performance.
Education
High School Diploma -
Gloria De Dios
Junction City, KS
05-2027
Skills
Planning and execution
Vendor relations
Business management and development
Financial management
Marketing strategies
Inventory tracking and management
Staff manager
Team leadership
Time management
Heavy lifting
Accomplishments
As a trap shooter I have placed on the podium every season I have competed.
I have competed in multiple distance races and have grown my knowledge in different training aspects and shoes.
Interests
Team Sports
High-Intensity Interval Training
Passionate about balancing physical health with mental and emotional wellness
I participate in various sports activities for physical activity, camaraderie, and personal growth
Committed to improving personal fitness through regular participation in [sport]
Running
Timeline
Small Business Owner
Flint Hills Firewood
11.2023 - Current
Laborer
Wells Custom Cabinets and Renovations
06.2023 - Current
Senior Conservation Manager
B&G Farm
01.2021 - Current
High School Diploma -
Gloria De Dios
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