Asher Universe
Needles,CA
Summary
Adaptable security and facilities professional with experience in resort operations, guest support, and emergency response. Known for professionalism, work ethic, and clear communication while handling alarms, disturbances, and safety concerns. Committed to protecting people and property while supporting a positive guest experience. What I lack in specific experiences I make up for in willingness to learn and adapt.
Overview
7
7
years of professional experience
Work History
Resort Security
Needles Marina Resort
Needles
10.2023 - Current
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Completed day-to-day duties accurately and efficiently.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
- Monitored premises for suspicious activity and safety hazards.
- Conducted perimeter patrols to deter unauthorized access and protect property.
- Responded to alarms, disturbances, and emergency situations.
- Assisted staff and visitors with directions and safety guidance.
- Maintained accurate logs of all security related activities.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Verified photo IDs and tickets to allow guests passage.
- Investigated any suspicious persons or vehicles on premises and contacted the appropriate authorities if necessary.
- Assisted with crowd control during large events held at the facility.
- Warned persons rule infractions or violations and evicted violators from premises.
Maintenance Crew Member
Needles Marina Resort
Needles, CA
04.2019 - 09.2020
- Coordinated daily activities between front desk staff and maintenance department.
- Assisted with light housekeeping tasks including laundry, vacuuming and dusting.
- Stocked linen closets with amenities for housekeeping staff.
- Maintained inventory of cleaning supplies, ensuring adequate stock levels for housekeeping staff.
- Resolved customer service issues related to housekeeping services promptly.
- Trained new housekeeping staff on proper cleaning techniques and safety protocols.
Education
High School Diploma -
Santa Fe High School
Santa Fe Springs, CA06-2008
Skills
- Situational awareness
- Quality assurance
- Problem solving
- Attention to detail
- Multitasking
- Planning
- Steady hands
- Adaptability
- Professionalism
- Active listening
- Analytical thinking
- Work ethic
Timeline
Resort Security
Needles Marina Resort
10.2023 - Current
Maintenance Crew Member
Needles Marina Resort
04.2019 - 09.2020
High School Diploma -
Santa Fe High School