Asherah O'Meally

As an Executive Administrative Assistant I provided comprehensive administrative and operational support to five Gynecologic Oncology (GYN-ONC) surgeons at Mount Sinai Hospital, delivering high level support to executives across several levels of seniority. Ensured precision and consistency in all administrative tasks through a detailed oriented and organized approach. Operated with a high degree of independence, demonstrate initiative and confidence to complete projects independently. Serve as a trusted representative of the department, maintaining a high standard of communication and discretion.

• Managed complex calendars and scheduled appointments for senior executives, ensuring optimal time management.
• Developed and maintained filing systems, improving document retrieval processes across departments.
• Implemented process improvements that enhanced workflow efficiency within the administrative team.
• Reviewed incoming communications for urgency or importance; prioritized correspondence accordingly for executive review or action.
• Negotiated solutions with dissatisfied patients, turning potential negative reviews into positive testimonials.
• Participated in training programs to enhance product knowledge and customer service skills.

Managing responsibilities across multiple teams, including senior leadership, and other teams throughout the hospital. As a floater AA I was able to seamlessly integrate into different teams, confidentiality, and the ability to work in a fast-paced environment. Leverage productivity software (Microsoft Word, Excel, PowerPoint, Outlook) to manage calendars, contacts, and tasks.

• Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
• Manage special events and executive engagements.
• Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
• Liaised between clients and vendors and maintained effective lines of communication.
• Opened and properly distributed incoming mail to promote quicker response to client inquiries.
• Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
• Assisted coworkers and staff members with special tasks on daily basis.
• Coordinated daily office operations, enhancing workflow efficiency across departments.

• Coordinated schedules and meetings for multiple departments to enhance operational efficiency.
• Meeting and greeting patients and visitors.
• Served as a liaison to the clinical staff.
• Pre pare appropriate paperwork and/or charts for all incoming patients as well as explain procedure to patients.
• Confirm appointments, obtain referrals, verify insurance and file charts.
• Ensure patient centered care by demonstrating behaviors that reflect the culture of service.
• Served as primary point of contact for internal inquiries, facilitating effective issue resolution.