Effective Crew Member focused on delivering exceptional cleaning and maintenance services to customers. Dedicated, focused and knowledgeable regarding environmentally friendly cleaning products.
Overview
1
1
year of professional experience
1
1
Certification
Work History
Crew Member
Phoenix Theaters
06.2024 - 08.2024
Worked front counter, drive-thru and other areas.
Took orders, prepared meals, and collected payments.
Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
Worked well with teammates and accepted coaching from management team.
Improved customer satisfaction by providing friendly and efficient service at the register.
Cleaned and maintained all areas of restaurant to promote clean image.
Provided excellent customer service by greeting customers and meeting quality expectations.
Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Cashier
Arena 51
04.2024 - 08.2024
Greeted customers entering store and responded promptly to customer needs.
Welcomed customers and helped determine their needs.
Worked flexible schedule and extra shifts to meet business needs.
Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Concession Crew Member
AMC Westwood Town Center
07.2023 - 04.2024
Enhanced customer satisfaction by providing efficient and friendly service at the concession stand.
Boosted sales through upselling and promoting special offers on food items and beverages.
Reduced wait times for customers by quickly processing transactions using cash registers or point-of-sale systems.
Increased repeat business by establishing rapport with customers through attentive service and engaging interactions.
Operated various kitchen equipment safely, minimizing workplace accidents and maintaining efficiency in food preparation tasks.
Assisted in training new Concessions Crew Members, fostering a supportive team atmosphere.
Education
Bachelor of Science - Criminal Justice
Bowling Green State University
Bowling Green, Ohio
05.2028
High School Diploma -
Fairview High School
Fairview Park, OH
05.2024
Criminal Justice -
Polaris Career Center
Middleburg Heights, OH
04.2024
Skills
Two-way radio operations
Ohio Revised Code
Dispatch techniques
Phonetic alphabet
Military time
Homeland Security
Patrol techniques
Directing traffic
Field note taking
Report writing
Physical fitness
Communication skills
Laws of arrest
Subject control tactics
Leadership opportunities
Interview techniques
Crowd control
Customer Service
Teamwork and Collaboration
Time Management
Problem-Solving
Cash Handling
Cleaning
Taking Orders
Customer Engagement
Self-discipline
Safety awareness
Verbal and written communication
Integrity and Honesty
Initiative and Self-Motivation
Food Preparation
Complex Problem-Solving
Creativity and Innovation
Certification
NECC Level 1 Telecommunicator
American Heart Association Heartsaver
First Aid / AED / CPR
Stop The Bleed
National Incident Management System IS-700 Certification - F.E.M.A.