Ashfan Madha
Irvine,CA
Summary
Resourceful Account Manager with excellent client oversight, issue resolution, and relationship-building expertise. Maximized repeat business opportunities and utilized proven prospecting techniques to expand client base. High-level sales cycle knowledge and strong collaborative skills leading to optimum outcomes.
Overview
4
4
years of professional experience
Work History
Senior Account Manager
Kaseya
12.2022 - Current
- Maintained long term service agreements and attained 97% contract renewal rate
- Created sales forecasts to target daily, monthly and yearly objectives.
- Worked closely with CEO's and CTO's of organizations that generate over $10 million ARR
- Met with customers to discuss and ascertain needs, tailor solutions and close deals.
- Developed and delivered presentations to key customers to position products and services.
- Maintained professional persistence to close sizable deals with average sales cycle of 90-120 days.
Account Executive
CloudTrucks
04.2022 - 09.2022
- Exceeded weekly KPI's by reaching out to 75-80 prospects daily
- Applied consultative sales approach by asking discovery questions leading to 100% retention rate for closed deals
- Excelled in opportunities created by applying value selling tailored to driver's goals and pain points
- Maintained and nurtured relationships with key decision makers during a 30 day sales cycle.
Account Executive
Better Mortgage
08.2021 - 03.2022
- Recognized as a top 10 performer in the entire refinance division of 200+ individuals month over month
- Regularly exceeded sales quotas in a competitive environment by conducting file audits to identify new prospective areas of selling opportunities, resulting in an increase of 5% more locked loans
- Trained and coached 4 Associate Account Executives by leading info sessions, mock calls, and live call listenings
- Worked cross-functionally with processing, underwriting, and closing team members throughout each milestone during the loan process, resulting in 77% of loans funded.
Associate Account Executive
Better Mortgage
01.2021 - 08.2021
- Assisted Account Executives with initial client out reach via phone call, email, and text messages for loan applications
- Locked over 35 loans per month performing at the top 4% of all Associate Account Executives
- Averaged 60% call effectiveness on initial loan application outreach, resulting in 25% app-to-lock conversion rate.
Education
A.S. Business Administration -
West Los Angeles College
12.2018
A.A. Liberal Arts & Sciences: Behavioral & Social Science -
West Los Angeles College
12.2018
A.A. Liberal Arts & Sciences: Arts & Humanities -
West Los Angeles College
12.2018
Skills
- Networking
- Customer Relations
- Time management
- Business development & growth
- Customer engagement
- Leadership
- Negotiations
- Project management
- Risk management
- Strategic thinking
- Operations
- Goals and performance
Websites
Programs
- Salesforce
- Quickbooks
- G Suite - Docs, Sheets, Slides
- Microsoft - Excel, Powerpoint, Word
- Adobe - Photoshop & Lightroom
Timeline
Senior Account Manager
Kaseya
12.2022 - Current
Account Executive
CloudTrucks
04.2022 - 09.2022
Account Executive
Better Mortgage
08.2021 - 03.2022
Associate Account Executive
Better Mortgage
01.2021 - 08.2021
A.S. Business Administration -
West Los Angeles College
A.A. Liberal Arts & Sciences: Behavioral & Social Science -
West Los Angeles College
A.A. Liberal Arts & Sciences: Arts & Humanities -
West Los Angeles College