Office 365, Google Admin Suite, Tableau , Freshservice, OKTA, Smartsheet, JAMF, Sophos, Duo, Concur, Quickbase, Slack,
Ashi Ghouse
Applications And Systems Specialist
Commack,NY
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Complex problem-solver with analytical and driven mindset. Dedicated to achieving demanding development objectives according to tight schedules while producing impeccable results.
Overview
9
9
years of professional experience
7
7
years of post-secondary education
1
1
Language
Work History
Tableau Developer
Core Learning
New York, United States
04.2023 - Current
- Translated business requirements into technical requirements.
- Created design specifications to meet functional and business requirements.
- Monitored and troubleshot data source systems for data flaws and errors and upstream data issues.
- Utilized Tableau to create visually appealing and interactive dashboards, allowing for intuitive data exploration
and analysis. - Developed custom Tableau visualizations and calculated fields to meet specific business requirements and
objectives. - Collaborated with the finance team to integrate Tableau with various data sources for streamlined data
visualization.
Salesforce Developer
Build It Right First Time Inc (BiRFT)
Commack, NY
01.2023 - Current
- Analyzed work to generate logic for new systems, procedures and tests.
- Designed and implemented scalable applications for data extraction and analysis.
- Evaluated data use and mapped to integration requirements to support business objectives.
- Checked processes and assessed communications within CRM systems for efficiency.
- Identified and supported business process requirements and development needs.
- Customized Salesforce to align with organizational requirements, including configuring workflows, validation
rules, and custom objects. - Implemented data migration and integration processes, ensuring seamless flow of data between Salesforce
and other systems. - Created and maintained comprehensive documentation on Salesforce processes, configurations, and best
practices. - Managed user roles, profiles, and permission sets to maintain data security and access control within
Salesforce. - Developed and maintained reports and dashboards in Salesforce to provide actionable insights for
management and team members. - Worked on troubleshooting and resolving technical issues and optimize system performance.
Tableau Developer
Unbounded Education
New York, United States
10.2022 - Current
- Worked with the finance team to gather requirements for business.
- Responsible for creating dashboards and overall creation of data visualizations.
- Created dashboards with data visualization of large data from Quickbooks and Google sheets.
- Developed Tableau data visualization using Cross Map, Scatter Plots, Geographic Map, Pie Charts and Bar Charts
- Created dashboards using calculations, parameters in Tableau and created calculated fields.
Systems Operations Analyst
Amplify Education
Brooklyn, NY
01.2021 - 07.2022
- Managed vendor relationships for Technology related services, including but not limited to the vendors that provide SaaS (Software as a Service), Networking and Compute hardware, and MSP (Managed Services Provider)
- Maintain and order licenses and physical assets across Amplify internal systems technology stack.
- Manage purchases and renewals of Amplify owned Domains and SSL Certificates
- Assist in the management of the Annual SOC Auditing Process and Financial Audit
- Collaborate with Business Solutions on the 3rd Party Vendor Approval Process, including, but not limited to,
advising on integration with Corporate IT tools like OKTA, Google, and Active Directory - Collaborate with Finance Team for IT purchases required to support end-users, systems integration, or training
- Assist in the development and maintenance of best practices regarding information technology through
involvement with industry groups and contacts with peers at other organizations. - Followed compliance and regulations to Align the procurement strategy with company goals.
IT Asset and Procurement Analyst
Amplify Education
Brooklyn, NY
02.2017 - 01.2020
- Researched and evaluated new and current vendors to determine suitability of products and contract and pricing negotiations.
- Maintained internal inventory of supplies and equipment.
- Utilized procurement tools to manage quote process, invoicing, order entry and receiving.
- Managed procurement requests and acted as point-person for customers on logistics, hardware and software needs.
- Managed asset life cycle including (Procurement, Deployment, Utilization. Maintenance and Disposal)
- Track budget to actual expenditures against Systems, IT ops, and Support budget line items.
- IT support case management
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Minimized process discrepancies by spearheading budget, supervising staff and controlling inventory and supply management.
- Gained strong leadership skills by managing projects from start to finish.
IT Procurement Associate
Wireless Generation
Brooklyn, NY
01.2015 - 12.2017
- Input, analyzed and reported on data covering all aspects of procurement operations.
- Built relationships with vendors to negotiate ideal terms for purchases.
- Procured materials for squadron maintenance and repair services.
- Developed and strengthened supplier relationships.
- Set up and negotiated contracts to obtain favorable pricing and delivery structures.
- Utilized software to order, track and invoice product shipments.
- Made valuable contributions to planning of promotions, pricing and inventory levels, enhancing inventory flow, revenue, and profits.
- Performed yearly store audits in collaboration with managers, designers, and sales associates to provide feedback.
- Organized and detail-oriented with a strong work ethic.
- Strengthened communication skills through regular interactions with others.
- Provided professional services and support in a dynamic work environment.
Education
Master of Science - Computer Information Science
Brooklyn College
Brooklyn 01.2009 - 07.2011
Bachelor of Science - Computer Science
Brooklyn College of The City University of New York
Brooklyn, NY 2003.01 - 2007.07
Skills
Testing and maintenance
Virtualization
Code reviews
Operational analysis
Database management software
Software applications
Programming
Database programming
Program testing software
Software
Timeline
Tableau Developer
Core Learning
04.2023 - Current
Salesforce Developer
Build It Right First Time Inc (BiRFT)
01.2023 - Current
Tableau Developer
Unbounded Education
10.2022 - Current
Systems Operations Analyst
Amplify Education
01.2021 - 07.2022
IT Asset and Procurement Analyst
Amplify Education
02.2017 - 01.2020
IT Procurement Associate
Wireless Generation
01.2015 - 12.2017
Master of Science - Computer Information Science
Brooklyn College
01.2009 - 07.2011
Bachelor of Science - Computer Science
Brooklyn College of The City University of New York
2003.01 - 2007.07