Ashia Gray
Jackson,MS
Summary
Responsible retail professional with excellent sales, service and interpersonal skills. Committed to making every customer feel welcome and assisting with any need. Advanced knowledge of fashion trends and popular looks. Open and positive communicator with calm and level-headed approach to managing routine needs and meeting special challenges. Team-oriented Retail Sales Associate recognized for generating consistent personal sales accomplishments. Dedicated to listening to customer needs and preferences, expertly matching products and driving loyalty. Brings in-depth knowledge of product use and care requirements.
Overview
3
3
years of professional experience
Work History
E-commerce Clerk/Pickup
Kroger
Jackson , MS
08.2022 - Current
- Assisted customers with inquiries and complaints in a professional manner.
- Processed customer orders promptly and accurately.
- Answered phones in a courteous manner while providing excellent customer service.
- Greeted visitors in a friendly and professional manner while directing them appropriately.
- Communicated with customers and employees to answer questions or explain information.
Retail/Fast Food Team Member
Chick-fil-A
Jackson, MS
10.2021 - 08.2022
- Prepared food items according to company recipes and standards.
- Greeted customers in a friendly manner and took orders accurately.
- Operated cash registers to process customer payments efficiently.
- Provided excellent customer service by attending to guests needs promptly.+
- Stocked supplies such as napkins, condiments, trays, cups, lids, straws.
- Resolved customer complaints in a timely manner following company policies and procedures.
Education
Associate of Science - Dental Assisting
Hinds Community College
Raymond, MS12-2024
High School Diploma -
Callaway High School
Jackson, MS06-2022
Skills
- Calm Under Pressure
- Organizational Skills
- Flexible and Adaptable
- Multitasking Abilities
- Multitasking
- Peer relationships
- Customer Satisfaction
- Cash Handling
- Scanning and copying
Timeline
E-commerce Clerk/Pickup
Kroger
08.2022 - Current
Retail/Fast Food Team Member
Chick-fil-A
10.2021 - 08.2022
Associate of Science - Dental Assisting
Hinds Community College
High School Diploma -
Callaway High School