Ashia James
Orangeburg,SC
Summary
Dynamic and professional individual with a proven track record in child supervision and customer engagement. Developed expertise in creating safe and nurturing environments for children, while also building lasting customer relationships. Possess strong skills in CPR and effective communication, consistently demonstrating patience and empathy. Successfully achieved significant improvements in client satisfaction and operational efficiency throughout career.
Overview
16
16
years of professional experience
Work History
Childcare Provider
First Baptist Child Development Center
04.2022 - 09.2024
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
School Bus Monitor
Lexington 4 School District
08.2013 - 08.2014
- Assisted in maintaining an orderly and safe environment for students while traveling to and from school.
- Demonstrated proper use of wheelchair lift, wheelchair tie-downs and orthopedic devices for handicapped passengers.
- Ensured timely pick-up and drop-off of students by effectively communicating with the bus driver regarding route changes or adjustments.
- Worked with bus driver and parents to meet specialized needs of passengers.
- Enforced State safety guidelines for passenger transportation to keep children safe and driver free of distraction.
- Provided physical assistance while loading and unloading passengers to promote safety and minimize delays at each route stop.
- Maintained clean and sanitary bus by cleaning and removing trash at end of each route.
- Communicated with bus drivers, contractors and schools regarding route changes.
- Distributed completed school bus routes to bus contractors and appropriate schools.
- Completed timely and detailed incident reports, following corporate guidelines for accurate recordkeeping.
- Supported student learning outside the classroom by fostering a sense of community and belonging during bus rides, promoting discussion about school events, and encouraging positive peer interactions.
- Implemented emergency procedures when necessary, prioritizing student safety at all times.
- Managed conflicts effectively among students, resolving disputes promptly and fairly while reinforcing appropriate behavior standards on the bus.
Sales Associate
Fred’s
08.2012 - 09.2013
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
Secretary
Darby’s Logging
05.2008 - 08.2010
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
- Answered multi-line phone system and enthusiastically greeted callers.
- Maintained daily report documents, memos and invoices.
- Scheduled appointments and conducted follow-up calls to clients.
- Prepared professional correspondence, including memos, letters, and emails, ensuring accuracy and timeliness.
- Entered data into system and updated customer contacts with information to keep records current.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
Education
Associate Of Business Administration - Business Administration
Ashford University
San Diego, CASkills
- Patience and empathy
- Child supervision
- CPR training
- Childcare
- Meal preparation
- Group leadership
- Hygiene and cleanliness
- Activity planning
- Toilet training
Accomplishments
I’ve received my accounting certificate.
Timeline
Childcare Provider
First Baptist Child Development Center
04.2022 - 09.2024
School Bus Monitor
Lexington 4 School District
08.2013 - 08.2014
Sales Associate
Fred’s
08.2012 - 09.2013
Secretary
Darby’s Logging
05.2008 - 08.2010
Associate Of Business Administration - Business Administration
Ashford University
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