Ashia Moore

• Advised customers on the selection of products based on their needs and preferences.
• Demonstrated product knowledge to answer customer questions and inquiries.
• Organized promotional events to attract new customers and boost sales.
• Engaged in suggestive selling techniques to increase sales volume.
• Negotiated with clients often involving crucial decision-making tactics, attended meetings and ensured managements readiness and preparation.
• Coordinated travel, visas and accommodations and, occasionally, traveled with management, took notes or dictation at meetings and provided general assistance during presentations

• Increased revenue by promoting additional products and assisting with beverage menu.
• Negotiated purchase agreements with vendors to obtain best pricing on supplies.
• Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
• Interviewed, hired and trained staff to improve customer retention and bolster sales.
• Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
• Maintained accurate records of liquor inventory and purchases for budgeting purposes.

• Ensured compliance with all relevant laws, regulations, policies and procedures related to liquor sales.
• Recorded sales data into computer systems accurately to track inventory levels and sales figures.
• Developed relationships with regular customers in order to increase sales opportunities.
• Collaborated with other departments such as Sales and Marketing on promotional activities related to regional product launches.
• Trained and coached new team members using proven sales system and training protocols.
• Created sales presentations and product demonstrations for potential clients.

• Responsible for customer recruitment and retention through call intake and marketing service

• Liaison between company and clients provided information for customer rebates, service agreements and special offers

• Resolved customer satisfaction issues- ranking high retention ratings

• Participated in company technical service training as assigned

• Met mandatory weekly sales quota